Close Window

LEARNING LOCATOR

SUPPORT.NET

A New Exclusive: TCN (Troubleshooting Cisco Networks) v1.0

Associated Certifications:     NONE     Duration: days,Classroom     Click Here to List Offerings: Classroom only All Delivery Types

Course Content           Course Outline Prerequisites           Who Should Attend

	CCNA required.

This course explores methods for effectively and efficiently troubleshooting problems with Cisco router and Catalyst switch networks. Learn to diagnose and solve problems at the data link, network, transport, and application layers in both Ethernet and WAN networks. You will utilize troubleshooting tools live on the classroom network. Fourteen hands-on labs comprised of Catalyst 2950 Layer 2 switches, Catalyst 3550 Layer 3 switches, and Cisco routers provide real-world scenarios, including resolving network issues received in the form of trouble tickets. This equipment-intensive class is the most comprehensive troubleshooting course available.

1. Establishing a Baseline Creating Network Configuration Documentation Components of a Network Configuration Table Components of a Topology Diagram Discovering Network Configuration on a Router or Multilayer Switch Discovering Network Configuration on a Layer 2 Switch 2. Creating End-System Network Configuration Documentation Components of an End-System Configuration Table Components of an End-System Topology Diagram Commands and Applications Used to Discover End-System Network Configuration 3. Determining an Effective Troubleshooting Strategy Applying a Layered Model to a Network General Troubleshooting Process Gathering Symptoms Selecting a Troubleshooting Approach 4. Resolving Problems at the Physical and Data Link Layers Identifying Physical Layer and Data Link Layer Symptoms Isolating Problems 5. Resolving Problems at the Network Layer Common Symptoms of Network Layer Problems IOS Commands for Network Layer Troubleshooting Windows and UNIX Commands for Network Layer Troubleshooting 6. Resolving Problems at the Transport and Application Layers Common Symptoms of Transport Layer Problems Common Symptoms of Application Layer Problems IOS Commands for Transport and Application Layer Troubleshooting Testing Network Applications With Telnet Windows and UNIX Commands for Transport and Application Layer Case Study

	Anyone responsible for troubleshooting IP networks based on Cisco routers and switches.

		© 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.