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The Maintaining Service Provider Quality of Service (MSPQS) course is a three-day
instructor-led training (ILT) course designed to provide learners with the knowledge
needed to provide support in a service-provider environment using quality-of-service
(QoS) mechanisms. The course focuses on the QoS mechanisms, how they are
implemented using Cisco IOS® Software and Cisco IOS XR Software, and how to
perform monitoring and troubleshooting of QoS in service provider environments. The
course is also intended to help prepare students for the CCNP SP Operations
For more information, please visit www.cisco.com/go/ase.
Upon completion of this course, you should be able to meet these overall objectives:
● Identify the typical QoS requirements in service provider networks and list solutions and
describe the change, performance, and fault management procedures for QoS.
● Perform changes in the configuration of QoS based on designs and implementation
templates as well as ITIL®-based change management processes and procedures
● Gather and interpret performance statistics for QoS mechanisms using various tools such
as show commands and Simple Network Management Protocol (SNMP)-based monitoring
● Perform fault management for QoS mechanisms using various tools such as show
commands and SNMP-based monitoring tools.
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