Learning Partner Programs

Following are the prerequisites for this course: None

The Cisco WebEx Connect instructor-led course offered by High-Touch Delivery Learning Services is designed to show you the benefits of using Cisco WebEx® Connect as your single platform for bringing together people, processes, and information. You’ll learn how to download and configure Cisco WebEx Connect; how to navigate the “hub”; and how to communicate with your contacts through instant message, voice and video calls, desktop sharing sessions, and launching Cisco WebEx meetings.

None

The course outline is as follows: ● Getting Started o Download and install the Connect client o Navigate the hub o Configure your profile and preferences o Update your status ● Setting Up Your Contact List o Add contacts o Organize contacts into groups o Search contacts ● Colllaborating Through Instant Messaging o Send instant messages o Start group chats o Exchange files and screen capture images o View message history and recent emails with contacts ● Using Collaboration Tools o Start voice calls o Start video calls o Share your desktop ● Starting and Conducting WebEx Meetings o Start and join scheduled meetings o Start instant meetings o Send invites and reminders o Sharing in a meeting ● Using the Cisco Unified Communication Integration o Set up the UC integration o Start and end calls o Receive, transfer, and forward calls o View call history o Check voicemail

This course is designed for participants who want to learn how to use their Cisco WebEx Connect service. The primary audience for this course includes: ● Connect users ● Organization administrators