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About This Course
Cisco Jabber
Prerequisites
None
Course Content
The Cisco Jabber instructor-led course offered by High-Touch Delivery Learning Services is designed to show you the benefits of using Cisco Jabber® as your single platform for bringing together people, processes, and information. Youll learn how to download and configure Cisco Jabber; how to navigate the client interface; and how to communicate with your contacts through instant message, voice and video calls, desktop sharing sessions, and launching Cisco WebEx® meetings.
Course Objectives
None
Course Outline
The course outline is as follows:
Getting Started
o Download and install the Jabber client
o Navigate the client
o Configure your profile and preferences
o Update your status
Setting Up Your Contact List
o Add contacts
o Organize contacts into groups
o Search contacts
Colllaborating Through Instant Messaging
o Send instant messages
o Start group chats
o Exchange files and screen capture images
o View message history and recent emails with contacts
Using Collaboration Tools
o Start voice calls
o Start video calls
o Share your desktop
Starting and Conducting WebEx Meetings
o Start and join scheduled meetings
o Start instant meetings
o Send invites and reminders
o Sharing in a meeting
Using the Cisco Unified Communication Integration
o Set up the UC integration
o Start and end calls
o Receive, transfer, and forward calls
o View call history
o Check voicemail
Who Should Attend
This course is designed for participants who want to learn how to use their Cisco Jabber service. The primary audience for this course includes:
Jabber users
Organization administrators
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