About This Course
Cisco WebEx Site Administration and Tier-1 Support (SAT1S)
Following are the prerequisites for this course: None. Participants will need a high-speed Internet connection. To verify that your computer meets the minimum system requirements for WebEx, visit: https://support.webex.com/MyAccountWeb/systemRequirement.do?root=Tools&parent=System
The Cisco WebEx Site Administration and Tier-1 Support instructor-led course offered by High-Touch Delivery Learning Services will show you how to configure, manage, and support your Cisco WebEx® service site. Youll learn everything from start to finish: scheduling and starting a meeting, conducting the session and use of in-meeting tools, sharing the webcam, recording, and following up with reports.
Lesson 1: Getting Started Define the role of a site administrator Access and navigate the Site Admin tool Locate and use Site Admin help page Lesson 2: Managing Your WebEx Site Configure common site settings Manage the company address book View meetings in progress Lesson 3: Managing User Accounts Identify types of user accounts and privileges Create and edit user accounts Deactivate user accounts Lesson 4: Session Types and Templates Create custom scheduling templates Edit and maintain email templates Customize session info tab Create session types Lesson 5: Tracking and Reporting Understand tracking codes Set up tracking codes Generate usage reports
Who Should Attend
This course is designed for professionals who want a detailed understanding of how to configure a Cisco® WebEx service site and provide Tier 1 support for users.