Learning Partner Programs

Following are the prerequisites for this course:
   ● CCNA® or CCNP® certification or equivalent experience
   ● Cisco TelePresence installation and configuration training (TICT) or equivalent knowledge

The instructor-led course, Cisco® Unified Communications Manager 9.x for Voice and Video Deployments version 2.0, is offered by Learning Services High-Touch Delivery. It teaches students how to deploy and manage a Cisco Unified Communications Manager (Cisco UCM) version 9.x solution. Integration with Cisco Unified Communications Manager IM and Presence 9.x and Cisco Video Communication Server (VCS) is covered. New features of Cisco UCM version 9.x, such as uniform resource identifier (URI) dialing and intercluster lookup service (ILS), are also covered. Extensive practical labs offer additional opportunities to learn by providing exercises to select, configure, and troubleshoot Cisco UCM.

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The course outline is as follows: ● Module 1: Introduction to Unified CM and TelePresence o Lesson 1: Exploring Unified CM Basics o Lesson 2: Exploring TelePresence Basics o Lesson 3: Unified CM and VCS Integration ● Module 2: Unified CM Configuration and Services o Lesson 1: Initial Configuration of Unified CM o Lesson 2: Exploring and Activating Unified CM Services ● Module 3: Provision Endpoints in Unified CM o Lesson 1: Provisioning Endpoints o Lesson 2: Configuring Cisco IP Phones for MIDlets o Lesson 3: Managing Cisco Options Package (COP) Files ● Module 4: Unified CM Dial Plans and Call Routing o Lesson 1: Implementing SIP Trunks o Lesson 2: Implementing Dial Plans o Lesson 3: Configuring Class of Service o Lesson 4: Configuring Call Admission Control ● Module 5: Advanced Call Control Features o Lesson 1: Uniform Resource Identifier Dialing o Lesson 2: Intercluster Lookup Service (ILS) o Lesson 3: Configuring URI with LDAP Synchronization o Lesson 4: Configuring Jabber for Windows ● Module 6: CUCM Monitoring and Troubleshooting for TelePresence o Lesson 1: Troubleshooting Unifed CM o Lesson 2: Monitoring Unified CM with the Real Time Monitoring Tool o Lesson 3: Implementing Call Detail Records  

This course is designed for technical professionals who need to know how to implement Cisco Unified Communications Manager for TelePresence. The primary audience for this course includes: ● System engineers ● Technical support personnel ● Channel partners, resellers