Following are the prerequisites for this course: ● Basic web browser usability knowledge ● TCP/IP networking experience ● Basic Cisco router and switch configuration experience ● Basic IP telephony network administration skills ● Familiarity with the implementation and administration of the following applications: ◦ Cisco Unified Communications Manager ◦ Cisco Unified Communications Manager Express ◦ Cisco Unity ◦ Cisco Unity Express ◦ Cisco Unity Connection
The Cisco Prime Collaboration Provisioning version 9 instructor-led course offered by Learning Services High-Touch Delivery teaches students how to effectively use the Cisco Prime Collaboration Provisioning (PCP) application. The focus of this course is to have students configure and use this product to learn how to provision Cisco® Unified Communications initial deployments as well as to provide ongoing operational provisioning and activation services for individual subscriber changes. This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully configure Cisco PCP to meet their Unified Communications requirements using business abstractions such as domains, service areas, subscriber roles, and policies. Once the design is complete, the student will use the Cisco PCP application to manage subscribers, order products and services for subscribers, provision the Cisco Unified Communications infrastructure devices, track phone and directory numbers in an inventory, implement business abstractions for workflow processes that might require approving orders for delegation, and configure provisioning attributes that are applied to the services on an order during activation.
The course outline is as follows: Module 1: Introduction ● Overview of Unified Communications ● Provisioning Unified Communications ● Cisco Prime Collaboration Overview Module 2: Using Cisco Unified Provisioning Manager ● Getting Started ● Setup and Deployment ● Order Subscriber Services ● Policy Management ● Inventory Management ● Provisioning the Network ● Other Miscellaneous Topics
Who Should Attend
This course is designed for Cisco Unified Communications administrators who will be provisioning Cisco Unified Communications infrastructure devices using Cisco Prime Collaboration Provisioning. System administrators who manage the Cisco PCP server and prepare the network devices for network management services should also take the class. The following are the primary audience for this course: ● Cisco Unified Communications administrators ● Cisco Prime Collaboration system administrators ● Cisco Unified Communications system integrators, professional services, and consultants