Partner Access onLine

Customer Satisfaction continues to be amongst the highest priorities of Cisco and a cornerstone of the Cisco Channel Partner Program. To this end, we have created Partner Access onLine (PAL) to provide you real-time, partner-customized access to Cisco best practice sharing.


		PAL Announcements: The FY 2008 Cisco Systems, Inc. Global Customer Satisfaction Survey Is Now Closed

		The FY08 Cisco Customer Satisfaction Survey (CSAT) is now closed. You will no longer be able to access Partner Access Online (PAL) to send out further invitations, nor will any responses for any outstanding survey invitations be captured. Please note that as of Friday, August 1 the PAL Web site will be open as of 9 a.m. PDT and CSAT for FY09 begins. Remember that this is a good time to reserve customer names early.

* New Enhancement in PAL Customer Satisfaction *
Partners can now pre-select technologies delivered to end customers when sending Customer Satisfaction survey requests. Pre-selection of technologies is recommended for all partners participating in VIP.

Gold, Silver, Premier and Select Partners

Launch PAL	Log In to Learn More
Log In to PAL Trouble logging in? - Get Partner Access - New User? Register - Forgot your Password?	Need help? Try these resources: - Q & A - Partner Relationship Team

Key Features & Benefits

Provides partners with data collection system at no cost
Creates ability to track trends and data
Identifies key areas for improvement for both Cisco and partners
Strengthens relationship between partners, customers and Cisco
Builds long term customer and partner loyalty and retention
Enables partners and Cisco to make informed business decisions

Hierarchical Navigation

Partner Central

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