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Wide-Area Mobility: The Universal Solvent For The Enterprise
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Mobility dissolves communication barriers in the enterprise, increasing access to critical, timely information and delivering a tremendous boost to employee productivity. But you have to rethink your processes, and be prepared for surprises.
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2008-05-25
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Using Telepresence to Improve Sales Effectiveness in Retail Banking
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Retail banking customers expect face-to-face contact for complex transaction such as mortgages or investments, but specialist advisors are expensive. Telepresence in branch offices can help them serve more customers and boost customer satisfaction.
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2008-05-25
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Users Prove Higher Productivity Through Wireless Access
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A 2005 user survey by Cisco IT confirms the ability of WLANs to deliver solid business benefits, showing an annual gain in productivity amounting to more than $24,500 per employee due to the gain in productive time wireless connectivity offers.
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2008-04-24
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How to Harness the Power of Cutting-Edge Collaboration
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Even the most advanced communication technologies won’t help enterprises whose cultures don’t prize collaboration. You need to take the human element into account to see business benefits with partners, suppliers, and customers.
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2008-04-24
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Q&A Incubating Innovation
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What is technology incubation? How can businesses foster an environment that supports innovation? A conversation about technology incubation and internal innovation with vice president Dave Rossetti and Senior Director Greg Pelton.
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2007-09-17
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Dealing with the Board of Directors
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As IT becomes more important, and Sarbanes-Oxley more imposing, CIOs must learn to develop good relationships with their boards
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2007-05-14
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Why IT Must Take A Lead in Greening the Enterprise
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The Environmental Challenge to the CIO
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2007-05-01
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Increasing Employee Productivity, Part II
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How Cisco IT tackled the problem.
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2007-05-01
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Increasing Employee Productivity, Part I
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Employees regularly need to collaborate across continents and time zones.
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2007-04-16
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Seven Shortcuts to Innovation
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In the closing days of the 20th century, when we were learning just how fast “Internet time” really was, a colleague hired me to help him create the first issue of a new magazine in an ungodly short period of time. “Nothing to it,” my friend promised. “We’ve been doing this a long time. We know all the rules. We know how to break them.”
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2007-04-16
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