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Net Impact: Public Sector, Europe, From Connectivity to Productivity

Net Impact: Public Sector

Do European public sector organizations achieve higher productivity from their investments in sophisticated network infrastructures, Internet business applications, and process re-engineering? To answer these questions, Cisco Systems® sponsored Net Impact: Public Sector - From Connectivity to Productivity, a study of European public sector productivity conducted by Momentum Research Group.

Net Impact: Public Sector evaluated the behavior of local, regional, and national government offices, as well as a variety of public healthcare providers from eight European countries: France, Germany, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom.

Organizations that implemented the best practices identified in Net Impact: Public Sector experienced an average three to seven times greater improvement than their peers who did not.


Research Findings

From Connectivity to Productivity‎ PDF (324.7 KB)
Net Impact: Public Sector studied the effects of various Internet applications, networking technologies, business processes, and organizational behaviors by evaluating 12 operating metrics that influence four broad productivity outcomes.

Best Practices for European Public Sector‎ PDF (625.0 KB)
Europe's public sector organizations are focusing more on productivity as they work to improve the quality, scope, and cost of citizen services.

Progress in European Public Sector‎ PDF (217.8 KB)
Net Impact: European eGovernment

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