Cisco Support Community Expert Series
Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)
Original webcast: Tuesday, July 9, 2013 at 8:30 p.m. India Standard Time (India UTC + 5:30 hours). This time corresponds to 8 a.m. PDT San Francisco (UTC -7 hours), 11 a.m. EDT New York (UTC -3 hours), and 5 p.m. CEST Paris (UTC +2 hours).
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
For more details on this program, please refer the blog.
During this event, Cisco subject matter experts Amit Singh and Vijay Rao will focus on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They will also talk about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
For more information about this topic, click here.
This event is open to all customers and partners. You can win prizes by filling out the survey after attending the live event. We look forward to your participation.