Get the Most from Cisco SMARTnet Self-Help Resources and Tools - Cisco Online Seminar - Cisco Systems

  • Get the Most from Cisco SMARTnet Self-Help Resources and Tools

    Join TechWiseTV’s Jimmy Ray Purser and the SmartWeb Technology Group for some of their personal favorite and unsung online resource tools. This is a demo-heavy workshop that will fill your digital toolbox. Register today.

TechWiseTV Workshop

Get the Most from Cisco SMARTnet Self-Help Resources and Tools

(Original workshop April 16, 2014)

Troubleshooting. We all have to do it. When the lights go dim, the geek with the best troubleshooting skills is who everyone in the IT department turns to look at. What does it take to get there, to wear the coveted title of alpha geek? Truthfully, it is the same thing that separates an Indy car mechanic from a shade-tree one: knowing how to use the right tools at the right time.

Ready to get there? Then you want to register for the next power-packed online TechWiseTV workshop, hosted by Chief Geek Jimmy Ray Purser. Cisco expert Dave Dube will dive into the all-new Cisco tech support mobile app. Then he will tag in Jimmy Ray to show you some of his personal favorite and unsung online resource tools provided by the Cisco SMARTnet team. This is a demo-heavy workshop that will fill your digital toolbox.

Register today.


Agenda

Live demo of the all-new Cisco tech support mobile app.

A deep-dive into online resource tools provided by Cisco SMARTnet Service, including:

  • Cisco Technical Support Mobile App
  • Software Download
  • Software Research
  • Bug Search Tool




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