Cisco Online Seminar - Cisco Systems

Attract Shoppers and Compel Them to Buy: New Interactive Technologies to Engage Omnichannel Consumers

Original Webcast - November 13, 2012 at 1:00 pm ET/10:00 am PT

Today’s consumers want more. Tech-savvy and sophisticated, they look for engaging shopping experiences that are immediate, immersive, and personalized – along with exceptional customer service.

In response, retailers are asking these key questions:

  • How can we customize the experience for one when our stores are designed for many?
  • Which immersive in-store experiences will engage shoppers to buy and buy now?
  • If a customer has a question, but we don’t have an in-store expert with the answer, how can we cost effectively save the sale?

Register today and you’ll receive:

Cisco Remote Expert Smart Solution for Retail Brochure – Learn how you can deliver personalized, high-touch, interactive shopping experiences and engaging customer service with this scalable solution that responds to the complex needs of today’s evolving consumers.

Manning the Unmanned Aisles of Retail a Point of View from Cisco IBSG – Learn how to grow revenue by unleashing labor from the physical store and spreading it across channels. Explore how you can obtain competitive differentiation and increase shoppers’ access to products, information, and experts—anytime, anywhere.

Plus the full event replay that you can share with colleagues.


We’ll share new ways to:

  • Deliver the wow factor – and upsell – with in-store digital signage and new interactive technologies
  • Bring your local or remote experts face-to-face with customers on demand, using real-time voice and video technologies
  • Prevent lost sales by integrating interactive signage with e-commerce
  • Extend shopper reach by creating an “endless aisle” through self-service kiosks, touch screens, and enticing visual content
  • Generate new revenue streams while strengthening your retail brand
  • Use dual-purpose technologies to serve customers and provide cost-effective communications and training to staff

Join us to discover customized, scalable solutions that attract shoppers and compel them to buy. You’ll hear use cases on the Cisco Remote Expert Smart Solution and Cisco Interactive Services with digital signage. And our technical experts will share tips and guidelines to help accelerate your sales cycle and create competitive brand advantage in today’s omnichannel retail world.

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Event Summary

  • Event type: Online Event
  • On Demand
  • Duration: 60 minutes

Who Should Attend

Retail Representatives

  • Retail