Today’s consumers want more. Tech-savvy and sophisticated, they look for engaging shopping experiences that are immediate, immersive, and personalized – along with exceptional customer service.

In response, retailers are asking these key questions:

• How can we customize the experience for one when our stores are designed for many?
• Which immersive in-store experiences will engage shoppers to buy and buy now?
• If a customer has a question, but we don’t have an in-store expert with the answer, how can we cost effectively save the sale?

Agenda

We’ll share new ways to:

• Deliver the wow factor – and upsell – with in-store digital signage and new interactive technologies
• Bring your local or remote experts face-to-face with customers on demand, using real-time voice and video technologies
• Prevent lost sales by integrating interactive signage with e-commerce
• Extend shopper reach by creating an “endless aisle” through self-service kiosks, touch screens, and enticing visual content
• Generate new revenue streams while strengthening your retail brand
• Use dual-purpose technologies to serve customers and provide cost-effective communications and training to staff