SMARTnet Tools and Resources - Cisco Online Seminar - Cisco Systems

TechWiseTV

SMARTnet Tools and Resources

When network issues arise, you and your IT team need to get the network back to business quickly. Join the experts at TechWiseTV and see how Cisco technical support can help you without ever picking up the phone.

Check out our latest on-demand episode, as our team members reveal their favorite Cisco SMARTnet self-help resources and automated tools.

Here is a look at just some of the things you will learn:
  • Jimmy Ray’s top troubleshooting workflows, including a look at timesaving tools such as the Error Message Decoder, Output Interrupter, and more
  • An insider’s guide to building your own personalized support page, customized with your content, your software updates and notifications, and your open support cases
  • A detailed look at the Cisco technical support mobile app—available for iPhone, iPad, and Android platforms—and the anytime, anywhere access it provides to support communities, cases and contracts, TAC support docs, videos, podcasts, and much more

  • Be sure not to miss this unique opportunity to find out how Cisco SMARTnet automated tools can help you quickly identify and resolve network problems before they affect your business. Watch now.


    Agenda

    Topics include:

  • An introduction to Cisco SMARTnet self-help tools
  • Personalizing your Cisco SMARTnet experience
  • Getting help quickly with the Cisco Technical Support mobile app


  • Approximate duration: 28 minutes


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