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Backing up the ICM Configuration Database using ICMDBA
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This document discusses the procedure to back up the Cisco Intelligent Contact Management (ICM) configuration database through the built-in ICM utility ICMDBA.EXE. The configuration database contains the entire...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080192690.shtml
23 Aug 2006
This document demonstrates how to perform a complete Cisco Intelligent Contact Management (ICM) database backup by running Microsoft Database Backup Wizard, in a ICM version 5 and Microsoft SQL 2000 environment.
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802d5e98.shtml
28 Sep 2005
...review the criteria for sizing the ICM central database. • General Administration...care of automatically by the system, there are several...aware of (especially if configuration uses a simplexed Central Controller). These include backing up the central database, performing...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/maintenance/guide/icme70ag.pdf
04 Oct 2007
4761KB
...want to run reports while the HDS is backing up, configure at least one additional HDS to use to run WebView reports. See the Cisco ICM/IPCC Enterprise & Hosted...Reporting The size of the database depends on the size of your configuration and on how long you want...Database Administration (ICMDBA) tool to estimate the sizes...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/enterprise_reporting/reporting7_5/user/icm75rpg.pdf
01 Feb 2012
3779KB
...Components will not display in the ICM Configuration Manager. c. Continue through the installation until it finishes. Step 4 Create the ICM databases using the ICMDBA utility. Note If you...specific instructions on setting up the databases. Refer to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_2/configuration/ba721config.pdf
05 Nov 2008
3007KB
...Components will not display in the ICM Configuration Manager. c. Continue through the installation until it finishes. Step 4 Create the ICM databases using the ICMDBA utility. Note If you...specific instructions on setting up the databases. Refer to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_2/configuration/ba722config.pdf
10 Sep 2007
2819KB
...Components will not display in the ICM Configuration Manager. c. Continue through the installation until it finishes. Step 4 Create the ICM databases using the ICMDBA utility. Note If you...specific instructions on setting up the databases. Refer to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_1/installation/guide/icme71oi.pdf
16 Mar 2007
2986KB
...Components will not display in the ICM Configuration Manager. c. Continue through the installation until it finishes. Step 4 Create the ICM databases using the ICMDBA utility. Note If you...specific instructions on setting up the databases. Refer to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_2/installation/guide/ba72config.pdf
18 Jun 2007
2830KB
...Components will not display in the ICM Configuration Manager. c. Continue through the installation until it finishes. Step 4 Create the ICM databases using the ICMDBA utility. Note If you...specific instructions on setting up the databases. Refer to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_0/installation/guide/icme70oi.pdf
16 Mar 2007
1719KB
...review the criteria for sizing the ICM central database. • General Administration...care of automatically by the system, there are several...aware of (especially if configuration uses a simplexed Central Controller). These include backing up the central database, performing...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/maintenance/guide/icm75ag.pdf
10 Sep 2008
4624KB
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