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1 - 10 of
351 results for
Backup Cisco ICM Database in Microsoft SQL 2000
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This document demonstrates how to perform a complete Cisco Intelligent Contact Management (ICM) database backup by running Microsoft Database Backup Wizard, in a ICM version 5 and Microsoft SQL 2000 environment.
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802d5e98.shtml
28 Sep 2005
This document discusses the procedure to back up the Cisco Intelligent Contact Management (ICM) configuration database through the built-in ICM utility ICMDBA.EXE. The configuration database contains the entire Cisco ICM system configuration, and...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080192690.shtml
23 Aug 2006
...ICM installation. 4-3 ICM Administration Guide for Cisco ICM/IPCC Enterprise & Hosted...Release 7.0(0) Chapter 4 Database Administration Database...export ICM historical data, us Microsoft’s SQL Server Database Backup and Database Restore utilities...entering the following command in the Windows Run dialog box...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/maintenance/guide/icme70ag.pdf
04 Oct 2007
4761KB
...Additional Peripheral Gateway Devices ICM Setup and Installation Guide Cisco Unified ICM/Contact Center Enterprise...between the ICM software and the Microsoft SQL Server database. As the ICM software collects...information to the Logger for storage in a central relational database...
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7
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/installation/guide/icm75instl.pdf
07 Dec 2011
2703KB
...Network Utility” from Microsoft SQL Server folder. Open "Server alias...Server Network Utility” from Microsoft SQL Server folder. Open "Enabled protocols...updateKey”. Cause: Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions...Config_Message_Log table in the logger database is empty...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_1/reference/guide/icme71ds.pdf
04 Oct 2007
5740KB
This document describes the proper planning information needed in order to upgrade various components of the Cisco Intelligent Contact Management (ICM) from version 4.0.x to 4.1.x or 4.5.x to 4.6.2. If you plan to upgrade to 4.6.2 from an earlier release (2.x, 3.x), you must first...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008010367c.shtml
23 Aug 2005
...Disks Disks 1–2: OS, ICM, SQL Server and other third-party...software; RAID 1 Disks 3–*: Database files, ICM Database Transaction Log...256 MB cache with battery backup. (Alternately, the ICM...limit disk contention.) Cisco Unified ICM/Contact Center...system and other software Microsoft Windows Server 2003 or R2...and Enterprise) Note: In order for ISE to work properly...
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47
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5/reference/guide/icm85_bom.pdf
21 Sep 2012
2709KB
...Environment on Windows 2000 Cisco Intelligent Contact Management Architecture Cisco Intelligent Contact Management...0) must run on Windows 2000. The ICM uses the Microsoft SQL Server database for the configuration, scripting...database authenticates users in the Windows domain to provide...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_6_0/design/user/w2kpln60.pdf
01 Jun 2007
693KB
...click OK and Close the database window. 9. Close the ICMDBA...Click Start > Programs > Microsoft SQL Server > Enterprise Manager...Server Tree and Highlight the Databases Folder under the Server name 12. Double-click on the ICM Database in the right Panel. In the...0) Staging on Windows 2000 29 29 Enterprise ICM Dedicated...Distributor Service within Cisco Service Control. Verify...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_6_0/installation/guide/w2kstg60.pdf
01 Jun 2007
2069KB
...Migration Tool. Source Server in the Source Domain Perform...following: Staging Guide for Cisco Unified ICM/Contact Center Enterprise...User Migration Steps Step 1 Backup the ICM Logger database for each ICM instance using Microsoft SQL Server Tools. Step 2 On...execute the User Migration Tool in Export mode. An output...
References:
7
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/installation/guide/icm75sg.pdf
29 Feb 2012
4413KB
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