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CTI Route Point Configuration and Use
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When a call arrives at a Computer Telephony Integration (CTI) route point, a route request is directed to the Cisco Intelligent Contact Management (ICM), which provides a label to direct the call to the IP Interactive Voice Response system (IVR) in a Cisco IP Contact Center...
www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801f66ca.shtml
23 Nov 2005
...service displays in the CTI Route Point Configuration window. When available...directory numbers are using the CTI route point...directory numbers are using the CTI route point...point that is in use, Cisco Unified Communications...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b06ctirp.html
13 Apr 2009
This document explains the recommended workaround for the UNKNOWN_PARAMTYPE:ReasonCode:2362179618 error message that appears when the Computer Telephony Integration(CTI) Route Point fails to register with the Cisco Unified Communications Mananger(CallManager).
www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00808e9ea7.shtml
24 Oct 2007
...Route Point Configuration Download...integration (CTI) route point designates...Applications that use CTI route...displays in the CTI Route Point Configuration window...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_3_2/ccmcfg/b06ctirp.html
14 Sep 2007
...using the CTI route point, choose Dependency...drop-down list box in the CTI Route Point Configuration window and click...point that is in use, Cisco Unified Communications...directory number by using the Route Plan Report...instructions on how to use the Cisco Unified...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b06ctirp.html
18 Nov 2008
...drop-down list box in the CTI Route Point Configuration window and click...point that is in use, Cisco Unified Communications...directory number by using the Route Plan Report...instructions on how to use the Cisco Unified...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b06ctirp.html
18 Nov 2008
...service displays in the CTI Route Point Configuration window. When available...directory numbers are using the CTI route point...directory numbers are using the CTI route point...point that is in use, Cisco Unified Communications...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_1/ccmcfg/b06ctirp.html
18 Nov 2008
...Route Point Configuration Settings...name for the CTI route point. Device...list box by using the...Select item to use box and click...that this route point consumes...Audio Source Configuration window...CallManager uses the audio...delete a CTI route point...numbers are using the CTI route...that is in use, Cisco Unified...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmcfg/b06ctirp.html
04 Jan 2008
...Route Point Configuration Settings...name for the CTI route point. Device...list box by using the...Select item to use box and click...that this route point consumes...Audio Source Configuration window...CallManager uses the audio...delete a CTI route point...numbers are using the CTI route...that is in use, Cisco Unified...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_4/ccmcfg/b06ctirp.html
09 Jun 2006
...Route Point Configuration Settings...name for the CTI route point. Device...list box by using the...Select item to use box and click...that this route point consumes...Audio Source Configuration window...CallManager uses the audio...delete a CTI route point...numbers are using the CTI route...that is in use, Cisco CallManager...
www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_1/ccmcfg/b06ctirp.html
05 Mar 2006
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