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CUIC 8.5: Unable to Export the Reports to Excel
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With Cisco Unified Intelligence Center (CUIC) Reporting Application 8.5, exporting the CUIC reports to Microsoft Excel fails with the error message Unable to download ReportManager.htm from x.x.x.x.. This document...
www.cisco.com/en/US/products/ps9755/products_tech_note09186a0080b8f108.shtml
27 Sep 2012
With Cisco Unified Intelligence Center (CUIC) 8.5(3), Agent not ready detail shows no data in CUIC reporting and this document discusses how to troubleshoot this issue.
www.cisco.com/en/US/products/ps9755/products_tech_note09186a0080bcd104.shtml
25 Jul 2012
... • Exporting reporting data to Excel, comma separated values (CSV...another format that allows data to be combined out side of the database • Exporting reporting data to CSV files and importing...Customer Voice Portal {CVP} 8.5(x) Solution Reference Network...
References:
27
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/8_5x/cvp85srnd.pdf
19 Apr 2013
2889KB
...Step 4 Click OK. The CUIS Report data is imported into Excel. User Guide for the Cisco Unified Intelligence Center Reporting Application 8.5(4) 79 Chapter 5...permalink provides a direct link to the Report Viewer, thereby...interface and logging into CUIC. The report has the same look...will be preserved during the export of a report and the will be...
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9
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_854/user/guide/CUICUserGuide854.pdf
11 Jun 2012
5457KB
...report. Step 9 Click OK. The CUIC Report data is imported into Excel. User Guide for the Cisco Unified Intelligence Center Reporting Application 8.5(3) 75 Chapter 5: Reports...frequently the report data needs to be fetched. Refer Excel documentation...requirements. Opening an Exported Report in Excel You can import...
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7
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_853/user/guide/CUICUserGuide853.pdf
16 Dec 2011
4842KB
...report. Step 9 Click OK. The CUIC Report data is imported into Excel. Note: Microsoft Excel...refresh rate' parameter in the Connections menu, which basically...frequently the report data needs to be fetched. Refer Excel documentation...Center Reporting Application 8.5(2) 72 Chapter 5: Reports...requirements. Opening an Exported Report in Excel You can import...
References:
5
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_852/user/guide/CUICUserGuide85x.pdf
15 Jul 2011
5952KB
...Figure 21: Call Report 2 of 2 Reporting Guide for Cisco Unified Customer Voice Portal Release 8.5(1) 40 Chapter 3: Unified...Unified Intelligence Center Call Report Call Detail Report This report...robust detail for calls according to the filters you set. This report...use legal-sized paper, or Export to Excel. Fields in this report include...
References:
11
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_5/configuration/guide/CVP_Reporting.pdf
19 Jul 2011
6440KB
...CSCts69773 doc 3 Datasource for CVP reports should be documented in the CUIC Install doc CSCtu77841 doc 3 Excel permalink stopped working on...Release 8.0(4) CSCtu32228 export-import 3 CUIC Tomcat goes...memory while importing a custom report CSCts25815 export-import...grid 3 Report Permalink fails to refresh first time in Finesse...logs for UID after Upgrade to 8.5(3) CSCts22802 install...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_853/release/guide/CUIC_Release_Notes_853.pdf
22 Dec 2011
446KB
...Toolkit, you need the following items... CSCtu36172 cuic-informix 3 DST: Update CUIC to Olson TZ version... CSCtx17160 export-import 6 CEREP CUIC 8.5(2) Data Import to Excel 2007 doesn't... CSCtx27427 report-manager 2...report-manager 3 Unable to SaveAs a...category iignores the changes of permission...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_854/release/guide/CUIC_Release_Notes_854.pdf
26 Mar 2012
407KB
Technical Services News - October 2012
www.cisco.com/web/services/news/ts_newsletter/archives/201210.html?referring_site=smartnavRD
12 Nov 2012
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