Order major upgrades to Application Software, such as Unified Communications, Collaboration, Network and Security Management software. Requires a valid software license or service agreement.
This document explains the changes in the naming conventions within the CiscoUnifiedCommunicationsproduct portfolio. This document also shows the CiscoCallManager release and upgradepath requirements.
CiscoUnifiedCallManager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, VoIP gateways, and multimedia applications.
Technical Support has received an increase in the number of cases related to CiscoCallManager 3.3 upgrade issues. Most of these cases could be avoided if the proper upgrade procedure is followed. From the most repetitive issues, a list of tips is created that can help you...