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3,777 results for
Database Server (Logger) Processes
This document discusses the processes used by the Logger Database Server.
04 Apr 2005
This document describes how to verify and configure memory allocation for SQL Server as it relates to Cisco Intelligent Contact Management (ICM) Loggers, Distributor Admin Workstation (AW), and Historical Data Servers (HDS). Cisco ICM databases require memory allocated to...
14 Apr 2005
This document lists the location of the log retention settings on Cisco Intelligent Contact Management (ICM) Loggers and Historical Database Servers (HDSs). The document gives the default retention settings and shows how to change the settings.
17 May 2006
Historical data is replicated from the Logger to the Historical Data Server (HDS). It is a client/server mechanism. A Replication Server process runs on an Cisco Intelligent Contact Management (ICM) Logger and a peer Replication Client process runs on...
23 Nov 2004
This document explains two reasons why Synchronization and State Transfer on one side of the Cisco Intelligent Contact Management (ICM) Logger database fails to synchronize with the other side of the Cisco ICM Logger database(s) and a possible workaround using the Synchronize...
03 Feb 2005
This document discusses the error message "Local Time has Stopped", which appears in the Intelligent Contact Management (ICM) Logger lgr process window in a Cisco ICM Enterprise Edition environment. This document also provides a possible workaround.
30 Jan 2006
This document describes how to synchronize Logger configuration data from one Logger to the paired Logger in a Cisco Intelligent Contact Management (ICM) environment.
31 Mar 2006
This white paper describes how to use SQL Server database triggers to perform application-specific processing, when the contact records in the Blended Agent (BA) private database are closed or are updated by the BA Campaign Manager.
29 Jun 2006
This document describes one reason for the repetitive assertion of the logger process on the Logger, and provides a solution in an Intelligent Contact Management (ICM) or IP Contact Center (IPCC) Enterprise environment.
21 Nov 2005
This document describes the Recovery Process Error: Assertion failed: (keytop - keybase) >= 0.0 that appears on a Cisco Intelligent Contact Management (ICM) Logger, and provides a possible workaround.
29 Mar 2005