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4,975 results for
How Does the Cisco E-Mail Manager Rules Engine Work
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...Server. Following are the WebView Report Server requirements...New Atlanta 4.1 Servlet Engine • JDK 1.3.1 • Jaguar CTS 3.6.1 Note: The upgrade version of Jaguar...supported in WebView. 21 Cisco E-Mail Manager Installation and Configuration...The following figure shows how the E-Mail Manager components...multiple email address and use rules to route messages to the appropriate...questions, with agents who work in the Customer Support department...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/installation/guide/install.pdf
04 Oct 2007
1274KB
...associate incoming messages with the deleted category. Message...messages. You may also want to Cisco E-Mail Manager Administration Guide 26...active messages is unable to work on a certain day, and you...delay responses. Set the message preview size for...work day. You can define rules to detect spam. However...Server for instructions on how to set it up to detect and...public". The To Address does not match the delivery address...sending system is a known UCE engine Messages that use a spam...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/administration/guide/admin.pdf
11 Jan 2008
960KB
...information about extending the capabilities of rules and templates. Cisco E-Mail Manager CD Help menu in the Administration Desktop Cisco...application to EMail Manager that work with agents and messages...toolkit, which demonstrates how data from external databases...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/design/guide/imp_cust.pdf
04 Oct 2007
747KB
...server into the E-Mail Manager rules engine and then is placed in the appropriate skill group queue. E-Mail Manager sends a route request to...the documentation on the Cisco E-Mail Manager CD for complete...Software Cisco Media Blender works with Collaboration Server...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/installation/guide/CCCS_overview.pdf
04 Oct 2007
508KB
...reassignments, etc. depending on the specified conditions. Alarm...workflows can be configured to work on activities processed by the alarm workflows. Alarm...Unified WIM and Unified EIM does not include the ability to add custom rules, create outbound and general...tasks with workflows. 212 Cisco Unified Web and E-Mail Interaction Manager Administration Console User...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im425_cce_userguide_administration.pdf
30 Sep 2009
5569KB
...Distribution Cisco Interaction Manager does not provide support for geographical distribution of Cisco Interaction Manager application components. However...Unified CCE components such as the Agent PG may be geographically...Considerations 87 Cisco Unified Web and E-Mail Interaction Manager Solution...Considerations of applying firewall rules may vary depending on the security...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_441/design/cim441srnd.pdf
16 Aug 2012
1146KB
...advanced workflow features: The basic edition does not include the ability to add custom rules, create outbound and general...workflows. System Architecture Cisco Interaction Manager Components Architecture...Boundaries 18 Cisco Unified Web and E-Mail Interaction Manager Solution...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/design/guide/im431srnd.pdf
29 Sep 2010
1223KB
...the inbox on logging in. Or the agent can pull an activity to work upon from the queue. 6. The agent responds...threads the new activity into Cisco Unified Web and E-Mail Interaction Manager SRND Guide 11 Serial No...processed by the Workflow Engine according to a set of rules configured within the workflow...MR Interface to understand how to handle the new activity...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/design/guide/cisco_im_cce_srnd.pdf
15 Aug 2008
1630KB
...identifying the last activity in the allocated range. [Not applicable] 172 Cisco Unified Web and E-Mail Interaction Manager Schema Guide Primary key...assign_wat This table stores the allocated work ranges for various Reassignment Engine instances. min_seq_id int...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/maintenance/guide/cisco_im_cce_schemaguide.pdf
19 May 2011
3266KB
...nature of your installation and the work load it receives, you may want to increasing the number of certain service instances...Workflow service: Workflow Engine Listener service For...instances for the services. 30 Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide to... If the business partition does not need a particular service...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_system.pdf
23 Dec 2009
1063KB
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