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253 results for
How the ICM Domain Synchronizes the Time Clock in a Windows 2000 Environment
...visible in the attributes tab of a selected user. How to add a new ICM user Step 1 In the User List window, click Add. A new Attributes...new user. Step 2 Select the Domain Name. • Domain Name. This is the Windows 2000 domain name, the unique host...
04 Oct 2007
...zone. This ensures that time dependent functions such as reporting, time of day routing, and script...identically on all NAMs. Windows 2000 NAM Environment This section briefly describes NAM deployment in a Windows 2000 environment...Windows 2000 Dedicated Forest/Domain. The platforms that support the...functions may also host NAM level ICM application nodes (preferably...
23 Aug 2007
...privileged account. See the ICM Staging Guide for more information on how to properly install SQL Server using a Domain User Account to run the MSSQL Server service. Security...Practices Guide for Cisco Unified ICM/Contact Center Enterprise...101 Chapter 8 a. Create a Windows domain user account (e.g...Security Account Delegation in Active Directory (Users folder...SetSPN utility from the Windows 2000 resource kit to set a Service...
22 Oct 2009
...number of trunks idle, and the time during which all trunks in a trunk group were simultaneously...Reporting Guide for Cisco Unified ICM Enterprise & Hosted 7.5...Reporting in a MultiChannel Environment A decade ago, most customer...contact took place by voice over the PSTN. Now, the ability to...correctly, you need to understand how Media Routing Domains and Media Classes are used...
01 Feb 2012
...active CallRouter, using all the real-time data of the ICM software as it exists at that...peripheral is simulated. How to Check Targets To check...double-clicking the Call Tracer icon in the ICM Admin Workstation group...Icon 2. In the Call Tracer window, choose a Media Domain, a Routing Client, and a Dialed...
03 Apr 2009
...work in the NICM/CICM environment. How Target Requery Works In the ICM software system, when...the CallRouter returns a label to the routing...failure occurs a second time, then the router continues...be initiated the next time. If you want to use the HTTP connection for all...manully unset the flag in the login screen. ...upgrades on clients with Windows 2003, the secure connection...installations on MS Windows 2000 and Windows 2003, the...an HTTPS session. ICM Scripting and Media Routing...Requirements for ISE How to Install and Upgrade... Step 2 Enter your Domain and User Name, and Password...
04 Oct 2007
...visible in the attributes tab of a selected user. How to add a new ICM user Step 1 In the User List window, click Add...new user. Step 2 Select the Domain Name. • Domain Name. This is the Windows 2000 domain name, the unique host...
10 Sep 2008
...is used to account for calls at the peripheral that are not associated with any other route. Real-time statistics are generated for each...collect data for by including them in the Peripheral Monitor (page 222) table. Multiple PIM Types The ICM PG can support multiple device...Each device type requires a separate Peripheral Interface...the same PG, you must specify how VRU ports (page 377) map to...particular Peripheral-Media Routing Domain pair. Enterprise Tables...
04 Oct 2007
...Security Hardening Settings on Windows Server 2003 Account Policies...Maximum tolerance for computer clock synchronization Local Policies...Practices Guide for Cisco Unified ICM/Contact Center Enterprise...Security Hardening Settings on Windows Server 2003 Local Policies...Defined Access this computer from the network (SeNetworkLogonRight...Administrators Add workstations to domain (SeMachineAccountPrivilege...Administrators Adjust memory quotas for a process (SeIncreaseQuotaPrivilege...Administrators Change the system time (SeSystemTimePrivilege... ANONYMOUS LOGON; Built-in Administrator; Guest; Guests...
03 Nov 2011
...server is installed in a Windows 2003 Server environment with Microsoft Internet Information...upgrade customers who have Windows 2000 Server and IIS 5.0, the SSL option is greyed out in ICM Setup, and when it is installed...screen in ICM Setup includes a group box to configure SSL...the configuration at any time by invoking the SSL Encryption...10-6 for information on how to use the utility. Accepting...
17 Jul 2008