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130 results for
Initial Cisco ICM Historical Data Replication from the Logger to the HDS
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Historical data is replicated from the Logger to the Historical Data Server (HDS). It is a client/server mechanism. A Replication Server process runs on an Cisco Intelligent Contact Management (ICM) Logger...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00801357ff.shtml
23 Nov 2004
This document answers the question, "Can an Historical Data Server (HDS) be Pointed to Different Sides of a Cisco Intelligent Contact Management (ICM) Central Controller at Will?"
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008009499a.shtml
22 Jul 2005
...Historical Data Replication option. This enables the Logger to forward historical data to an HDS database at...will allow the ICM to reboot the...to recover from errors or when...Installation Guide Cisco Unified ICM...Database N/A Cisco ICM Distributor...A schman, replication Optional...machines needs to receive the real-time...monitoring data, from the Central...also act as a Historical Data Server (HDS). The Logger then forwards...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/installation/guide/icm75instl.pdf
07 Dec 2011
2703KB
...Client Process that runs on the Distributor on which HDS has also been installed. Reporting Guide for Cisco Unified ICM Enterprise & Hosted 7...Reporting Implications of Data Loss and Component Failover Data Flow from Logger to Historical Data Server The Replication Client sends a request...
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5
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/enterprise_reporting/reporting7_5/user/icm75rpg.pdf
01 Feb 2012
3779KB
...can retrieve historical data from the HDS machine without having to access the central site...Figure 3-3). 3-7 ICM Administration Guide for Cisco ICM/IPCC Enterprise...Locks Figure 3-3 Historical Data Server Architecture ...Controller Admin Site Logger with Historical Data Replication enabled 37350 To...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/maintenance/guide/icme70ag.pdf
04 Oct 2007
4761KB
...clients to get historical data from the Logger. Note For specific information on enabling historical data replication and setting up HDS machines, refer to the ICM Installation Guide for Cisco ICM Enterprise Edition...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_hosted/icm_hosted_7_0/configuration/guide/icmh70sc.pdf
04 Oct 2007
2085KB
...current date and time stamp when the records are written to the HDS database. The logger database has NULL for this column... FK NULL DBINT Foreign key from the Dialed Number table. DialedNumberID... Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions...Table Keys and Null Option: Data Type: Description: Field Name...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_1/reference/guide/icme71ds.pdf
04 Oct 2007
5740KB
...configuration data from the central controller. Serviceability...Practices Guide for Unified ICM/Contact Center Enterprise & Hosted ©2011 Cisco Systems, Inc. 87 Component...Receives a real-time data feed (from a real-time distributor) and updates the local database. * rtdist...Router and distributes it to real-time clients. * replication.exe [Critical]: Manages replicated historical data received from the Logger (HDS only) and inserts historical...
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50
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_5_1/configuration/guide/icm85srvg.pdf
05 Sep 2012
5927KB
...Client Process that runs on the Distributor on which HDS has also been installed. Reporting Guide for Cisco Unified ICM Enterprise & Hosted Release...Reporting Implications of Data Loss and Component Failover Data Flow from Logger to Historical Data Server The Replication Client sends a request...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/enterprise_reporting/reporting7_2/user/guide/ICMReportingGuide721.pdf
01 Feb 2012
3758KB
...29:59 interval). Data replication Reporting Guide for Cisco Unified ICM Enterprise & Hosted Release...Troubleshooting Report Data Troubleshooting Historical Data Server Data from the Logger to the Historical Data Server...interval might not be in the HDS yet. This could also...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/enterprise_reporting/reporting7_1/user/guide/icme71rg.pdf
04 Oct 2007
3224KB
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