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Integrating Cisco CallManager IVR and Active Directory
This document describes how to configure Interactive Voice Response (IVR) / Extended Services when you use Active Directory in Cisco CallManager.
19 Jan 2006
With Cisco Customer Response Solutions (CRS) 3.x, after you integrate with Active Directory, the Interactive Call Distribution (ICD) extensions are not available via the Cisco CallManager Global Directory User Device Associations.
26 Jul 2007
This document assists you with the initial integration of Cisco Unity and Cisco CallManager. Cisco Unity and Cisco CallManager communicate with each other via a tag-switched path (TSP) which is installed on the Cisco Unity server. It is available for download...
23 Jun 2006
...2.2 spD 08/Jun/2006 IP IVR ICD Integrating Cisco CallManager IVR and Active Directory 19/Jan/2006 IP Phone Services...
25 Apr 2005
...the Cisco Unified CallManager Service, and...other servers. Cisco Unified CallManager may be integrated into a corporate LDAP directory, such as Microsoft Active Directory or Netscape...
18 Jul 2006
...exports include Cisco CallManager group tables...status traps. Cisco CRS Cisco Customer...platform that offers integrated application functionality...such as ACD, CTI, IVR, Cisco IP IVR for...information from the LDAP directory. Individual scripts...
06 Dec 2007
...2 CRS Engines, binds to one Cisco CallManager Cisco Discovery Protocol See CDP...devices. The Cisco CRS system integrates with the following CiscoWorks...Getting Started with Cisco IP IVR Customer Response Solutions...
06 Dec 2007
...regarding various IVR applications, refer...Voice Response for Cisco Access Platforms...npw !--- Use the IVR tcl script. destination-pattern...Allows calls to CallManager extensions. destination-pattern...Flash. show call active voice brief —Displays...flash: System flash directory: File Length Name...
02 Feb 2006
...Cisco Unified CallManager •Integrating Microsoft Active Directory with Cisco Unified CallManager...Microsoft Active Directory, and integrates Cisco Unified CallManager with the...
26 Jan 2007
...Field Notice, Integrated Contact Distribution...Also, refer to Cisco IPCC Express...to revert the Active Directory port back to...Developers Integrated Contact Distribution...IPCC) Express Cisco IPCC Express...Guide Cisco CallManager Compatibility...
14 Dec 2011