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LDAP Server Failover Configuration for IPCC Express Edition
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This document describes one reason for the failure of agents to log on to the Cisco Agent Desktop. Agents fail to log on because of a failure to access the secondary Lightweight Directory Access Protocol (LDAP) server. The LDAP server can be either the Active Directory...
www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00804b4982.shtml
17 Mar 2008
...Integration – HTTP Server Support – Real-time...Administration Cisco IPCC Express Edition has a web-based...GUI-based configuration – Native interfaces...Access Protocol (LDAP) – Directory...Note: To check for the current versions...CRS Application Configuration Check List, page...Installing Cisco IPCC Express Edition To install...Cisco CallManager LDAP information...procedure is done once for each cluster. 3. Server Setup: Enables...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/installation/getting_started/with_express/ipx401gs.pdf
06 Dec 2007
1308KB
...directory for storing configuration information. The Repository...the subdirectory of the LDAP directory where the IP...every time you create a configuration directory, the Cisco...you select the checkbox for the use a different repository...Notes Done? 5-5 IPCC Installation and Configuration...Cisco IPCC Enterprise Edition Release 7.0(0) OL-2724-03...Repository. Step 2 From Server Type, select DC Directory...used in the event of a failover. Enter these in the order...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/installation/guide/ipce70ic.pdf
14 Nov 2007
4393KB
...of LDAP Server on IPCC Express and specific information on directory configuration, including migration...1). C-2 Cisco IPCC Express Solution Reference Network...Express Integration with LDAP Server For more information on directory...this guide vii automatic failover with CAD 1-10 with CSD...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/srnd/crs4.0srnd.pdf
07 Mar 2008
1364KB
...A P P E N D I X C IPCC Express Integration with LDAP Server C--1 I N D E X Contents vi Cisco IPCC Express Solution Reference Network...practices and design guidance for the Cisco Internet Protocol...Center (IPCC) Express Edition Release 4.5(x). With... • Installation and configuration of Cisco IPCC Express...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_5/srnd/crs4.5srnd.pdf
07 Mar 2008
1255KB
...Creates separate logs for the backup and the restore...utilities. – Creates a trace for each task. – Restores...these files exist on the server. LMHosts file and Hosts...database in the cluster IPCC Express configuration data (such as open LDAP and flat files) IPCC...with Cisco IPCC Express Edition Cisco Customer Response...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_5/installation/getting_started/with_express/ipx451gs.pdf
06 Dec 2007
2126KB
...Page 13/Jun/2007 LDAP Issues LDAP Server Failover Configuration for IPCC Express Edition 17/Mar/2008 Miscellaneous...
www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_configuration_examples_list.html
25 Apr 2005
...Host Name defined in IPCC Express Configuration and Repository, Directory...single point of failure for IP IPCC Express. The following behavior can occur: • LDAP authentication errors will...reason, the subscriber server should be configured as...The average time for failover for a single server with...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_3_1/srnd/expres31.pdf
07 Mar 2008
1385KB
...directory for storing configuration information. The Repository...the subdirectory of the LDAP directory where the IP...every time you create a configuration directory, the Cisco...you select the check box for the use a different repository...Repository. Step 2 From Server Type, select DC Directory...used in the event of a failover. Enter these in the order...information. System IPCC Enterprise Installation...Cisco IPCC Enterprise Edition 7.0(0) 46 Chapter...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/installation/guide/sipcc_install_700.pdf
14 Nov 2007
1894KB
...Host Name defined in IPCC Express Configuration and Repository, Directory...single point of failure for IP IPCC Express. The following behavior can occur: • LDAP authentication errors will...reason, the subscriber server should be configured as...The average time for failover for a single server with...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_3_5/srnd/uccx35srnd.pdf
28 Feb 2008
1520KB
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