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1 - 10 of
562 results for
Manually Check the JTAPI Version on the CRS Server
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This document describes how to manually check the Java Telephony Application Programming Interface (JTAPI) client version on the Cisco Customer Response Solutions (CRS) server when communicating with different session partners in a Cisco...
www.cisco.com/en/US/products/sw/custcosw/ps1846/products_qanda_item09186a0080236c30.shtml
21 Aug 2006
This document explains how to update the version of Java Telephony API (JTAPI) client that is used to communicate between a Cisco CallManager, Customer Response Solutions (CRS) Server, and Cisco Agent Desktop within Cisco IP Contact Center (IPCC) Express. Prior to IPCC...
www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml
22 Aug 2007
...following: • Troubleshoot the Cisco Unified Communications...Administration Guide). • Check the JTAPI version on the CRS server by selecting Start > Programs...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/troubleshooting/crs501st.pdf
24 Jan 2008
4470KB
Cisco Unified Communications Manager Version 7.0
www.cisco.com/cisco/web/support/model/tsd_software_callmanager_version_70.html
19 Apr 2013
Cisco Unified Communications Manager Version 7.1
www.cisco.com/cisco/web/support/model/tsd_software_callmanager_version_71.html
19 Apr 2013
Cisco Unified Communications Manager Version 8.5
www.cisco.com/cisco/web/support/model/tsd_software_callmanager_version_85.html
19 Apr 2013
Cisco Unified Communications Manager Version 8.0
www.cisco.com/cisco/web/support/model/tsd_software_callmanager_version_80.html
19 Apr 2013
...following: • Troubleshoot the Unified CM (refer to Cisco...Administration Guide). • Check the JTAPI version on the CRS server by selecting Start > Programs...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/troubleshooting/guide/crstr.pdf
05 Mar 2008
2829KB
...JTAPI client. The JTAPI Client is installed. If the JTAPI Client version on the CRS server is a later release than the version on Cisco...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/maintenance/admin/crs401ag.pdf
06 Dec 2007
4185KB
...Guide). • Troubleshoot the LDAP directory (refer to Cisco...Administration Guide). • Check the JTAPI version on the CRS server by selecting Start > Programs...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_1/troubleshooting/crs411st.pdf
06 Dec 2007
2202KB
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