|
|
|
1 - 10 of
5,074 results for
Mark the Priority of an Incoming Mail Message in Cisco E-Mail Manager
|
|
|
|
...icon signifies that the message encountered an internal problem while...manually attempt to resend the message. To manually resend a...signifies the message is marked to be sent, but has not...icons that describe the priority or status of the current message. You...a specific status type in any queue. There are nine...two options to logout of Cisco E-Mail Manager. Click the icon and select...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/user/guide/agent.pdf
11 Jan 2008
1218KB
...perform the action System Message Situations Cisco E-Mail Manager generates a System Message during the following situations...performed. A bulk action is an action that is performed...messages Changing the priority of the messages Escalating...the user spends too long in the screen (usually 1...Inbasket Settings Incoming Mail Settings Template...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/administration/guide/admin.pdf
11 Jan 2008
960KB
...group queues in which they...Mailbox: An account on an e-mail server that E-Mail Manager polls for incoming messages destined for the InBasket...database used by E-Mail Manager. This database...settings. priority: The importance of a message...manually by an agent...workflow in which agents...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/installation/guide/install.pdf
04 Oct 2007
1274KB
...e-mail server that E-Mail Manager polls for incoming messages destined for the InBasket. Primary Transaction...main database used by E-Mail Manager. This database stores...skill group settings. priority: The importance of a message, which can...by rules or manually by an agent. pull mode: The workflow in which agents retrieve...responding to. 361 Cisco E-Mail Manager 5.0...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/programming/guide/api.pdf
04 Oct 2007
2622KB
...messages marked for archive from the primary CEM database to a...LAMBDA) database. Since an overabundance of messages marked to be archived may negatively affect the overall application performance...enhances the performance of Cisco E-Mail Manager. The LAMBDA processor runs...threshold values that you set in the Cisco E-Mail Manager...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/release/notes/5.0_CEM_Release_Notes.pdf
04 Oct 2007
239KB
...group queues in which they...Mailbox: An account on an e-mail server that E-Mail Manager polls for incoming messages destined for the InBasket...database used by E-Mail Manager. This database...settings. priority: The importance of a message...manually by an agent. pull...workflow in which agents...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/design/guide/imp_cust.pdf
04 Oct 2007
747KB
...departments, then a message appears, asking...want to change the default queue...sure you select a Cisco Interaction Manager type of queue for routing...Do not select an IPCC/ICM type...Unified Web and E-Mail Interaction Manager...will assist you in understanding the...classifications to incoming activities, or...Managing workflows 92 Cisco Unified Web and E-Mail Interaction Manager Administration Console...s Guide As an administrator...assign work to the users in your department...greatest advantage of creating workflows...manually assign incoming activities to your...You can also set priorities for activities...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/maintenance/guide/cisco_im_cce_userguide_administration.pdf
22 Nov 2007
2035KB
...group queues in which they...Mailbox: An account on an e-mail server that E-Mail Manager polls for incoming messages destined for the InBasket...database used by E-Mail Manager. This database...Glossary priority: The importance of a message...manually by an agent. pull...workflow in which agents...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/installation/guide/Overview.pdf
04 Oct 2007
286KB
...system. Assigning tasks An agent can assign tasks to...assign a task 1. Create an activity with the Activity type as Task...3. A task activity shows in the Inbox List pane. ...task in the List pane 58 Cisco Unified Web and E-Mail Interaction Manager Agent Console User’s Guide...Task pane, view the details of the task. A sample task...subject and content of the message you want to send. 6...assign the task. Change priority of these tasks: You can...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im_ccx_userguide_agent.pdf
24 Dec 2007
1645KB
...Maximum value: — 52 Cisco Unified Web and E-Mail Interaction Manager Administration Console...setting to define the maximum size of the email body that...the size specified in this setting, the...is available as an attachment. This...changed from the “Message note for large body...maximum body size for incoming emails. Type...needs to be done on an activity and it...by any agent. The completion node...completion node: 1. In the Properties pane...window you will see a message that the activities will be marked as completed when they reach this node of the workflow...For alarm 232 Cisco Unified Web and E-Mail Interaction Manager Administration...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im425_cce_userguide_administration.pdf
30 Sep 2009
5569KB
|
|
|
|
