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1 - 10 of
1,002 results for
No Peripheral Appears in the Peripherals List on Cisco Collaboration Server
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...Peripherals and Trunk Groups Peripheral tab On the Administration & Data Server, run the Configuration...the Unified CCE System Peripheral Gateways. Configure...Start > All Programs > Cisco Unified CCE Tools > Administration...PG Explorer Tool, then in the Main window click Retrieve...the Client Type. If no desk settings are set...The Agent Desk Settings List Tool appears. Click Add. The...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/configuration/guide/CCMP_BK_CF9DE244_00_configuration-guide-for-cisco-unified...
07 Sep 2012
...using the Collaboration Server Administration desktop...application instance name appears in the menu pane of the Administration...and quickly identify the server. 29 Collaboration Server Administration Guide...established for this instance on the ICM. • The Administration...instance name later only if no peripherals are enabled. If you need...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/collaboration_server/ccs_50/administration/guide/coll_admin.pdf
04 Oct 2007
4017KB
...Peripherals are connected to the Collaboration Server via the Agent Reporting and Management...Using this connection, a peripheral tracks an agent's activity...which he or she is logged in. It reports this activity...the following variables on the ICM: • user.cisco.cmb • user.cisco...Application Instance List. The Application Instance List window appears. 3. In the Application...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/collaboration_server/ccs_50/installation/guide/install_CCS_5.0_SR1.pdf
04 Oct 2007
1647KB
...Peripherals are connected to the Collaboration Server via the Agent Reporting and Management...Using this connection, a peripheral tracks an agent's activity...which he or she is logged in. It reports this activity...the following variables on the ICM: • user.cisco.cmb • user.cisco...Application Instance List. The Application Instance List window appears. 3. In the Application...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/collaboration_server/ccs_50/installation/guide/instaW2k.pdf
04 Oct 2007
909KB
...but have been resolved in this release. Defects are listed by severity and then by component. For more information on these and other resolved defects, you can go to the Bug Toolkit found at www.cisco.com/support/bugtools...Component Headline There were no unresolved Severity 1 Caveats in the previous release. 21 Release Notes for Cisco Collaboration Server Release 5.0 May 2006...messages from agent never appeared for caller. This issue...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/collaboration_server/ccs_50/release/notes/CCS5_README.pdf
04 Oct 2007
232KB
...P T E R 6-1 CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise...Status Codes This section lists the possible values for various...codes and fields that can appear in CTI Server messages. These values...Description Value E_CTI_NO_ERROR No error occurred...session is currently open on the connection. 4 ...6 E_CTI_INVALID_ PERIPHERAL_ID A message with an invalid...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/cti_server_reference/programming/guide/CTI_Svr_Msg_Ref_Gde_Prot_15.pdf
04 Dec 2011
3217KB
...name for the agent within the enterprise in this format: <PeripheralEnterpriseName...PeripheralEnterpriseName> is the Enterprise name assigned to the peripheral on which the agent resides...is not currently used by Collaboration Server and is reserved for future...Deleted, ChangeStamp Cisco Collaboration Server Database...Agent_Skill_Group table lists agents and skill groups...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/collaboration_server/ccs_50/reference/guide/dbguide.pdf
04 Oct 2007
1686KB
... Add is enabled under the following conditions: ...one instance of CTI OS with no CTI OS Servers • There is one instance...Server is configured for any peripheral type except Hosted IPCC...Servers per CTI OS instance. The maximum number of CTI OS...LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Ctios...Under the CTI OS Instance List, click Add. You get the...the following window appears: Step 5 Now click on Add inside the CTI OS Server...CTIOS Server Name is filled in with the string “CTIOS...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios7_5/install/guide/cti75smg.pdf
07 Jul 2011
4134KB
...Configuring the System Peripheral Gateways On the Administration & Data Server, run the Configuration Manager to add the System Peripheral Gateways. How to Configure...Configuration Guide for Cisco Unified ICM/Contact Center...PG Explorer Tool, then in the Main window click Retrieve...the Client Type. c. If no desk settings are set...The Agent Desk Settings List Tool appears. d. Click Add. The...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_5_2/configuration/guide/icm85config.pdf
05 Apr 2012
6972KB
...programs from a Windows Server 2008 R2 system with User...to continue. Click Allow in the User Account Control window...programs. Step 2 Click Yes on the Software License Agreement...The CTIOS Instances dialog appears. The CTIOS Instances dialog...Instances and add CTI OS Servers to a configured instance...System Manager Guide for Cisco Unified ICM/Contact Center...Instances The CTIOS Instance List contains an Add and a Delete...conditions: • There are no existing CTI OS instances...instance using a Hosted IPCC peripheral type). Delete is enabled...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios8_0/installation/guide/cti80smg.pdf
03 Dec 2011
4564KB
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