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Recommended Content
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227 results for
Optical Customer Technical Support Expectations
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This document describes appropriate customer expectations from Cisco Technical Support with regard to service on ONG platforms. This document also prepares customers for what a Technical Support engineer asks of them.
References:
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TAC
www.cisco.com/en/US/products/hw/optical/ps2006/products_tech_note09186a00802149d6.shtml
11 Oct 2006
...2004 Optical Customer Technical Support Expectations 11/Oct...2006 Optical Customer Technical Support Expectations 11/Oct...
www.cisco.com/en/US/products/hw/optical/ps2006/tsd_products_support_design_technotes_list.html
25 Apr 2005
...15454 and 15327 16/Jan/2006 Optical Customer Technical Support Expectations 11/Oct/2006 Understand Flow...
www.cisco.com/en/US/products/hw/optical/ps2001/tsd_products_support_design_technotes_list.html
25 Apr 2005
...Information to Troubleshoot Optical Issues 05/Jan/2006...15327 16/Jan/2006 Optical Customer Technical Support Expectations 11/Oct/2006 Password...
www.cisco.com/en/US/products/hw/optical/ps2001/prod_tech_notes_list.html
25 Apr 2005
...2004 Optical Customer Technical Support Expectations 11/Oct...2006 Optical Customer Technical Support Expectations 11/Oct...
www.cisco.com/en/US/products/hw/optical/ps2006/prod_tech_notes_list.html
25 Apr 2005
...an unacceptable level of customer dissatisfaction that would outweigh the extra cost of optical switching. “Our customers associate the Cisco brand...has certainly met their technical expectations, and local Cisco offices have provided invaluable support.” –Alexander Atamanenko...
www.cisco.com/en/US/prod/collateral/optical/ps5724/ps4533/prod_case_study0900aecd805e6890.pdf
22 Aug 2009
570KB
Cisco Prime Optical, the evolution of Cisco Transport Manager and a component of the Cisco Prime for IP NGN product line, provides end-to-end configuration and provisioning capabilities and fault management for optical transport networks.
www.cisco.com/en/US/prod/collateral/netmgtsw/ps5730/ps11670/qa_c67-700495.html
28 Mar 2012
This document provides the answers to some frequently asked questions for optical timing.
www.cisco.com/en/US/tech/tk482/tk607/technologies_q_and_a_item09186a008016c442.shtml
02 Dec 2005
...capacity planning • Cisco Prime Optical manages the converged IP and optical network from access to core, supporting both legacy time-division...and achieve high levels of customer satisfaction. For more information...your business, see Cisco Technical Support Services or Cisco...
www.cisco.com/en/US/solutions/collateral/ns341/ns406/ns273/cisco_csr_optical_devices.pdf
07 Mar 2013
153KB
...in-depth knowledge of optical infrastructure and application...organization and the wealth of technical expertise and intellectual...Services are tailored to meet customers’ specific requirements...Transactional Services for Cisco Optical Network Systems Transactional...services offered by Cisco in support of Cisco optical network...planning meeting to set expectations and milestones and to define deliverables...
www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/net_brochure0900aecd80536dff.pdf
172KB
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