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Perform an ICM Database or Microsoft SQL 6.5 Backup
This document describes the proper planning information needed in order to upgrade various components of the Cisco Intelligent Contact Management (ICM) from version 4.0.x to 4.1.x or 4.5.x to 4.6.2. If you plan to upgrade to 4.6.2 from an earlier release (2.x, 3.x), you must first upgrade...
23 Aug 2005
This document discusses the procedure to back up the Cisco Intelligent Contact Management (ICM) configuration database through the built-in ICM utility ICMDBA.EXE. The configuration database contains the entire Cisco ICM system configuration, and includes peripheral...
23 Aug 2006
...data, us Microsoft’s SQL Server Database Backup and Database...Whenever an ICM database is restored...prior to performing any configuration...database backup strategies...use the SQL Administrator...interval. ICM software...disks, see Microsoft’s SQL Server...backing up a database using SQL...practices for performing a backup To backup an ICM database...
04 Oct 2007
...following database backup strategies are commonly...Tape (DAT). To perform a database backup, use the SQL Administrator tool...backup interval. ICM software does not...mirrored disks, see Microsoft’s SQL Server System...Best practices for performing a backup To backup an ICM database: ...
10 Sep 2008
...To perform a database backup, use the...database at each backup interval. ICM software does not...dumps as incremental backups. 5-13 Cisco...mirrored disks, see Microsoft’s SQL Server System Administrator...tool dbdiff.exe performs this type of check...
01 Jun 2007
This document demonstrates how to perform a complete Cisco Intelligent Contact Management (ICM) database backup by running Microsoft Database Backup Wizard, in a ICM version 5 and Microsoft SQL 2000 environment.
28 Sep 2005
...to the ICR/ICM CallRouters. Data Backup Plan While you may perform normally scheduled...commencing an upgrade...the Logger SQL database(s) Yes Yes...Conversion Tool 6-5, 11-10...11-15 how to backup the AW HDS...back up the ICM directory 2-4 configure SQL Server 7-8...create ICM databases 7-5, 12-5...
30 Aug 2007
...testCRM system setup or an equivalent CRM simulator...dimensioning Cisco Unified ICM/Contact Center Enterprise...and size of the CRM database, overall level of...Cisco highly recommends an in-house load test...Admin tool can use Microsoft SQL Server Express which...
21 Sep 2012
...which to deploy the ICM Hosted Edition application...multiprocessor systems. ICM Hosted Edition software uses Microsoft SQL Server for Windows for its database. Microsoft SQL Server provides an advanced, client-server...
04 Oct 2007
...call. 3. Dialer performs answering machine...detection. 4. Dialer performs blind transfer to route point. 5. ICM script runs a routing...to send the call to an IVR. How to Set... 4 PSTN 2 6 5 Chapter 3 Outbound...
16 Mar 2007