|
|
|
1 - 10 of
2,734 results for
Perform an ICM Database or Microsoft SQL 6.5 Backup
|
|
|
|
This document describes the proper planning information needed in order to upgrade various components of the Cisco Intelligent Contact Management (ICM) from version 4.0.x to 4.1.x or 4.5.x to 4.6.2. If you plan to upgrade to 4.6.2 from an earlier release (2.x, 3.x), you must first upgrade...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008010367c.shtml
23 Aug 2005
This document discusses the procedure to back up the Cisco Intelligent Contact Management (ICM) configuration database through the built-in ICM utility ICMDBA.EXE. The configuration database contains the entire Cisco ICM system configuration, and includes peripheral...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080192690.shtml
23 Aug 2006
...data, us Microsoft’s SQL Server Database Backup and Database...Whenever an ICM database is restored...prior to performing any configuration...database backup strategies...use the SQL Administrator...interval. ICM software...disks, see Microsoft’s SQL Server...backing up a database using SQL...practices for performing a backup To backup an ICM database...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/maintenance/guide/icme70ag.pdf
04 Oct 2007
4761KB
...following database backup strategies are commonly...Tape (DAT). To perform a database backup, use the SQL Administrator tool...backup interval. ICM software does not...mirrored disks, see Microsoft’s SQL Server System...Best practices for performing a backup To backup an ICM database: ...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/maintenance/guide/icm75ag.pdf
10 Sep 2008
4624KB
...To perform a database backup, use the...database at each backup interval. ICM software does not...dumps as incremental backups. 5-13 Cisco...mirrored disks, see Microsoft’s SQL Server System Administrator...tool dbdiff.exe performs this type of check...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_6_0/maintenance/guide/icme60ag.pdf
01 Jun 2007
2742KB
This document demonstrates how to perform a complete Cisco Intelligent Contact Management (ICM) database backup by running Microsoft Database Backup Wizard, in a ICM version 5 and Microsoft SQL 2000 environment.
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802d5e98.shtml
28 Sep 2005
...to the ICR/ICM CallRouters. Data Backup Plan While you may perform normally scheduled...commencing an upgrade...the Logger SQL database(s) Yes Yes...Conversion Tool 6-5, 11-10...11-15 how to backup the AW HDS...back up the ICM directory 2-4 configure SQL Server 7-8...create ICM databases 7-5, 12-5...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_6_0/installation/guide/icms60um.pdf
30 Aug 2007
1556KB
...testCRM system setup or an equivalent CRM simulator...dimensioning Cisco Unified ICM/Contact Center Enterprise...and size of the CRM database, overall level of...Cisco highly recommends an in-house load test...Admin tool can use Microsoft SQL Server Express which...
References:
47
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5/reference/guide/icm85_bom.pdf
21 Sep 2012
2709KB
...which to deploy the ICM Hosted Edition application...multiprocessor systems. ICM Hosted Edition software uses Microsoft SQL Server for Windows for its database. Microsoft SQL Server provides an advanced, client-server...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_hosted/icm_hosted_7_0/feature/guide/icmh70pd.pdf
04 Oct 2007
1633KB
...call. 3. Dialer performs answering machine...detection. 4. Dialer performs blind transfer to route point. 5. ICM script runs a routing...to send the call to an IVR. How to Set... 4 PSTN 2 6 5 Chapter 3 Outbound...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption7_0/user/guide/icme70ou.pdf
16 Mar 2007
2318KB
|
|
|
|
