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1 - 10 of
4,629 results for
Remove Tracking Numbers from the Subject Line in Cisco E-Mail Manager
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...with the message. Note: The tracking number is included in the subject, heading and body lines. MailTrack messages get forwarded through Cisco E-Mail Manager to the agent's or skill...to a MailTrack message from the default notification...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/user/guide/agent.pdf
11 Jan 2008
1218KB
...Configuration Tasks sending logs to the Cisco Technical Assistance Center Set this value to the name of your company. MAX_DELETES The maximum number of e-mail message deletions that...number of times E-Mail Manager will attempt to send an...number of rows to return from various queries,such as retrieving messages in a queue. 250 Note: To prevent the tracking number from appearing in the subject line, add the following line...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/installation/guide/install.pdf
04 Oct 2007
1274KB
...responses, see the Cisco E-Mail Manager Agent Guide...database data in a template through the use of tokens...Date/>, "<Subject...real values from that message...Information, the line is: "Thank...Date • Tracking Number The tokens...Emailmsg.2" The E-Mail Manager internal identifier for the message part...Customization Guide From Emailmsg.2...Emailmsg.3 Subject Emailmsg.4 Date Emailmsg.5 Tracking Number Emailmsg.6...information, contact Cisco Professional...Save the file in the Instances...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/design/guide/imp_cust.pdf
04 Oct 2007
747KB
...customer sends an email with the closed case number in the subject line of the email. You cannot...application gets a message from Unified CCE that the outgoing...click the Print button. 50 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide 3. The...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_agent.pdf
04 Nov 2009
1655KB
...E-Mail Manager, although the message is closed. 257 Cisco E-Mail Manager 5.0(0) API Guide Input Data Input data for the msgSendMarkForArchiving...to the message use a new tracking number (1) or not (0). If...value '0' is assumed. from - The e-mail address the...tracking number of the thread in which the message being sent is a part. subject - The subject of the message...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/programming/guide/api.pdf
04 Oct 2007
2622KB
...the search folder from the Basic, Advanced...and Activities 50 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide...activities related to the same issue. Activities...identification number, the Case ID... A case is in one of two states...case number in the subject line of the email...gets a message from Unified CCE that...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_901/user/cisco_im901_cce_userguide_agent.pdf
14 Jan 2013
1655KB
...com URL that is provided on the CiscoWorks Network Compliance Manager Documentation page. Convention...URLs. For example, C:\Cisco\client\docs. Link Moves you from one location to another within...quotation marks and include a page number, while links to URLs and...Indicates that you should type the text or command that follows...see the monthly What’s New in Cisco Product Documentation...not already displayed. Subject The subject line “Cisco System Info,” is...
www.cisco.com/en/US/docs/net_mgmt/ciscoworks_network_compliance_manager/1_4/User_Guide/CWNCM_User_guide.pdf
22 Sep 2010
3658KB
...customer sends an email with the closed case number in the subject line of the email. You cannot...application gets a message from Unified CCE that the outgoing...click the Print button. 50 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide 3. The...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_441/user/cim441agent.pdf
17 Dec 2011
1669KB
...Case ID number is added to the subject line of the outgoing email. 7. The...service picks up the email from the email server and creates...system recognizes the Case ID number and threads the new activity into the existing case. 33 Cisco Unified Web and E-Mail Interaction Manager Solution Reference Network...are various steps involved in efficiently responding to...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_441/design/cim441srnd.pdf
16 Aug 2012
1146KB
...sorting in My Searches folder. The options available are – Activity...point, Department name, Subject, When created, Activity...This setting is related to the Inbox sort column setting...the sort order of the list in the Activities and Case ...by the shortcut key. 12 Cisco Unified Web and E-Mail Interaction Manager Agent Console User’s Guide...Mail user max load: The number of activities, of the type...the user pulls activities from queues or other users. It...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im_ccx_userguide_agent.pdf
24 Dec 2007
1645KB
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