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1 - 10 of
12,392 results for
Sending E-mail Out of the Cisco E-Mail Manager from an Address Other Than the Default
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...a message, as well as the tracking number, suggested...templates, comments, and other system information associated with the message. Caution...attachments that are part of the templates are not included...agent's or skill group's default notification email address. Distribution Rules 127 When an agent responds to a MailTrack message from the default notification e-mail address, the response is sent through and tracked by E-Mail Manager. The original message...through ICM software. The Cisco E-Mail Manager Agent...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/administration/guide/admin.pdf
11 Jan 2008
960KB
...indicates that an irreparable...invalid email address) caused the email to bounce...next emails sent to such email...reason (such as out of office reply...bounce back. Cisco Unified Web and E-Mail Interaction Manager comes with default delivery exception...need to create other instances of...value greater than “zero.” If the rule is true...user. 286 Cisco Unified Web and E-Mail Interaction Manager Administration...the content of replies before they are sent out to customers...supervisory loop that addresses this need...route a reply from an agent to another...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im425_cce_userguide_administration.pdf
30 Sep 2009
5569KB
...MailTrack? MailTrack is the forwarding of a message, as well as the tracking number, suggested...templates, comments, and any other system information associated...messages get forwarded through Cisco E-Mail Manager to the agent's or skill group's default notification email address. An agent responds to a MailTrack message from the default notification...program. The response is sent through Cisco E-Mail...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/user/guide/agent.pdf
11 Jan 2008
1218KB
...Adding a Member of the Opt-Out List to a Mailing List...02245) Reply to Address Added to Mailing List...Message Notes and Actions from an Outgoing Queue (CSCma02750...Messages Not Shown as in the Default Skillgroup (CSCma02412... Release Notes for Cisco E-Mail Manager Release 5.0 May 2006 Resolved Caveats Sending a Broadcast Message After...00986) Indication of Truncated Messages... Moving Messages to Other Queues and the Navigation...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/release/notes/5.0_CEM_Release_Notes.pdf
04 Oct 2007
239KB
...has an IP address value in an invalid format. For example, if component of the IP address was greater than 255. The <RESTRICTIONS> element contains an element other 31 Cisco E-Mail Manager 5.0(0) API Guide ...xmltcpadapter-props.xml file, and then sent from the client application to...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/programming/guide/api.pdf
04 Oct 2007
2622KB
...You can block attachments of such types from entering the system. (For example...delivery exception scenarios. Other exceptions can be created...email subjects and email addresses of incoming email. Emails...bounceback indicates that an irreparable reason (such...temporary reason (such as out of office reply, destination...more information, see Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide...associated with a queue. A default entry point and template...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_administration.pdf
04 Jan 2011
2367KB
...You can block attachments of such types from entering the system. (For example...delivery exception scenarios. Other exceptions can be created...email subjects and email addresses of incoming email. Emails...bounceback indicates that an irreparable reason (such...temporary reason (such as out of office reply, destination...more information, see Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide...associated with a queue. A default entry point and template...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_901/maintenance/cisco_im901_cce_userguide_administration.pdf
14 Jan 2013
2060KB
...Articles From the Knowledge Base Sending Replies...Resubmitting an Activity...Drafts 78 Cisco Unified Web and E-Mail Interaction Manager Agent’s...Choosing the Reply Type By default, the reply...is Reply. Other available...Email is sent only to the...to all the addresses in the To...Email is sent from the alias...original sender of the email...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_agent.pdf
04 Nov 2009
1655KB
...can be used to classify an email as a permanent bounce...bounce back indicates that an irreparable reason (such as invalid email address) caused the email to bounce back...conditions and any next emails sent to such email address would...temporary reason (such as out of office reply, destination...may not bounce back. Cisco Unified Web and E-Mail Interaction Manager comes with default delivery exception instances...Should you need to create other instances of delivery exception...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/maintenance/guide/cisco_im_cce_userguide_administration.pdf
22 Nov 2007
2035KB
...You can block attachments of such types from entering the system. (For example...delivery exception scenarios. Other exceptions can be created...email subjects and email addresses of incoming email. Emails...bounceback indicates that an irreparable reason (such...temporary reason (such as out of office reply, destination...more information, see Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide...associated with a queue. A default entry point and template...
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_441/maintenance/cim441adconsole.pdf
17 Dec 2011
2377KB
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