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1 - 10 of
353 results for
Two CRS Applications Share CTI Ports - JTAPI Subsystem Out of Service
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...place outbound calls. The CRS system uses the following...to provide interactive services for calls: • Java Telephony Application Programming Interface (JTAPI)—The Cisco CRS Engine uses the JTAPI subsystem to send and receive calls...by interfacing with the CTI Manager through the JTAPI...DTMF digits are received out of band by the JTAPI subsystem...Response (Cisco IP IVR) ports. Although you can...the concept of groups to share telephony and media resources...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_5/maintenance/admin/crs451ag.pdf
06 Dec 2007
3277KB
...place outbound calls. The CRS system uses the following...to provide interactive services for calls: • Java Telephony Application Programming Interface (JTAPI)—The Cisco CRS Engine uses the JTAPI subsystem to send and receive calls...by interfacing with the CTI Manager through the JTAPI...DTMF digits are received out of band by the JTAPI subsystem...sold as Unified IP IVR ports. Although you can...the concept of groups to share telephony and media resources...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_1/maintenance/admin/crs411ag.pdf
06 Dec 2007
3405KB
...place outbound calls. The CRS system uses the following...to provide interactive services for calls: • Java Telephony Application Programming Interface (JTAPI)—The Cisco CRS Engine uses the JTAPI subsystem to send and receive calls...by interfacing with the CTI Manager through the JTAPI...DTMF digits are received out of band by the JTAPI subsystem...Response (Cisco IP IVR) ports. Although you can...the concept of groups to share telephony and media resources...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/maintenance/admin/crs401ag.pdf
06 Dec 2007
4185KB
...place outbound calls. The CRS system uses the following...to provide interactive services for calls: • Java Telephony Application Programming Interface (JTAPI)—The Cisco CRS Engine uses the JTAPI subsystem to send and receive calls...by interfacing with the CTI Manager through the JTAPI...DTMF digits are received out of band by the JTAPI subsystem...sold as Unified IP IVR ports. Although you can...the concept of groups to share telephony and media resources...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/configuration/guide/crs601ag.pdf
04 Mar 2008
3438KB
...the Unified CM Telephony Subsystem The table below describes...Resynchronizing the Cisco JTAPI Client, page 6-7 ...Call Control Group The CRS system uses Unified CM...pool together a series of CTI ports, which the system uses...control groups in order to share and limit the resources to be used by specific applications. Note The Unified...Telephony menu option from the Subsystems menu when the Unified...address of the first (of two) Cisco Media Convergence...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/maintenance/admin/crs501ag.pdf
24 Jan 2008
4644KB
...Troubleshooting Tips CRS Engine Problems Message: None. Cause: The JTAPI subsystem is out of service, the trigger is disabled, the application is disabled, the maximum...tasks were exceeded, or no CTI ports or media channels are available...steps: 1. From the CRS Administration web page...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_1/troubleshooting/crs411st.pdf
06 Dec 2007
2202KB
...Engine is running but the CRS system does not answer... Possible Cause The JTAPI subsystem is out of service, the trigger is disabled, the application is disabled, the maximum...tasks were exceeded, or no CTI ports or media channels are available...steps: Step 1 From the CRS Administration web page...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/troubleshooting/crs501st.pdf
24 Jan 2008
4470KB
...Answered Symptom The Cisco CRS Engine is running but the CRS system does not answer...NA Possible Cause The JTAPI subsystem is out of service, the trigger is disabled, the application is disabled, the maximum...tasks were exceeded, or no CTI ports or media channels are available...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/troubleshooting/guide/crstr.pdf
05 Mar 2008
2829KB
...answered Symptom: The CRS Engine is running but the CRS system does not answer...None. Cause: The JTAPI subsystem is out of service, the trigger is disabled, the application is disabled, the maximum...tasks were exceeded, or no CTI ports or media channels are available...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/troubleshooting/401/crs401st.pdf
06 Dec 2007
885KB
...answered Symptom: The CRS Engine is running but the CRS system does not answer...None. Cause: The JTAPI subsystem is out of service, the trigger is disabled, the application is disabled, the maximum...tasks were exceeded, or no CTI ports or media channels are available...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_5/troubleshooting/crs451st.pdf
06 Dec 2007
2604KB
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