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Understanding Expected Delay (ED)
This document lists some common problems related to Expected Delay (ED), and explains how to calculate ED, where the data comes from, and how to troubleshoot issues.
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00801547e9.shtml
25 Apr 2005
Cisco Unified Intelligent Contact Management Enterprise Troubleshooting TechNotes
...27/Jun/2006 Understanding Expected Delay (ED) 25/Apr/2005...01/Jul/2005 Understanding Expected Delay...
www.cisco.com/en/US/products/sw/custcosw/ps1001/prod_tech_notes_list.html
25 Apr 2005
Cisco Unified Intelligent Contact Management Enterprise Configuration Examples and TechNotes
...31/Aug/2005 Understanding Expected Delay (ED) 25/Apr/2005...29/Mar/2005 Understanding Expected Delay...
www.cisco.com/en/US/products/sw/custcosw/ps1001/prod_configuration_examples_list.html
25 Apr 2005
[pdf] notifi_ed_adg.mif
...The ability to understand, mark, shape...Cisco Notifi-Ed Solution for School...Cisco Notifi-Ed Solution for School...concerning packet loss, delay, and delay...
www.cisco.com/en/US/docs/solutions/Verticals/Education/notifi_ed_adg.pdf
1746KB
Cisco Notifi-Ed Solution for School Safety and Security Application Deployment Guide [Design Zone for Education]
...Cisco Notifi-Ed Solution for School...Schools today are expected to provide...serious effect like delaying the response to...The ability to understand, mark, shape...in the Notifi-Ed solution...
www.cisco.com/en/US/docs/solutions/Verticals/Education/notifi_ed_adg.html
08 May 2009
[pdf] vt_12_4t_book.pdf
...terminated on either side, it also expects the FXO port on the router to hang up. However, the FXO port expects the switch to tell it when...troubleshoot this problem, refer to Understanding FXO Disconnect Problem, document...voice-port in use. • Excessive delay before answer supervision...
www.cisco.com/en/US/docs/ios/voice/monitor/configuration/guide/12_4t/vt_12_4t_book.pdf
2829KB
[pdf] vt_12_4_book.pdf
...terminated on either side, it also expects the FXO port on the router to hang up. However, the FXO port expects the switch to tell it when...troubleshoot this problem, refer to Understanding FXO Disconnect Problem, document...voice-port in use. • Excessive delay before answer supervision is...
www.cisco.com/en/US/docs/ios/voice/monitor/configuration/guide/12_4/vt_12_4_book.pdf
2695KB
Understanding Cisco Call Detail Records - Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Cisco Unified Communications Manager, Release 6.0(1) [Cisco Unified Communications Manager (CallManager)]
...Dave (1003) conferences in Ed (1004) This is a consultation call...this point CDR6 is generated. •Ed (1004) leaves the conference. CDR7...
References: 4 TAC | 1 Support Community - View All
www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/carcdrdef.html
28 Jun 2007
Understanding Cisco Call Detail Records - Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Cisco Unified Communications Manager Business Edition, Release 6.0(1) [Cisco Business Edition 5000]
... •Dave (1003) conferences in Ed (1004) This is a consultation call...this point CDR6 is generated. •Ed (1004) leaves the conference. CDR7 is...
www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/service/6_0_1/car/carcdrdef.html
28 Jun 2007
[pdf] Reporting Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted, Release 8.0(1)
...Parent/Child) Deployment Understanding Parent/Child Reporting Caveats...As an example: Minimum Expected Delay is not accurate since it does...Parent/Child) Deployment Understanding Parent/Child Reporting...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/user/guide/icmcc80rpg.pdf
06 Jan 2012 5284KB