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20 results for
What Does the CallDispositionFlag Field in the Termination_Call_Detail Table Represent in the Logger Database
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Termination_Call_Detail table only resides on the central database on the Logger. Each record contains information about how a call is handled at a peripheral. The Peripheral Gateway generates termination call detail...
www.cisco.com/en/US/products/sw/custcosw/ps1001/products_qanda_item09186a00801a3384.shtml
11 Aug 2005
...before being answered in the half-hour interval...RouterCallsAbandToAgentToHalf Does not include short calls. Termination_Call_Detail records generated by agent PG with a CallDispositionFlag of 2 are counted as...RouterCallsAbandToAgent. Database Schema Handbook for...93 Chapter 2: All Tables Call_Type_Half...Type: Description: Field Name: Note: In an IPCC Enterprise...
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10
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/reference/guide/icm75schema.pdf
12 Mar 2012
14821KB
...Questions What Does the CallDispositionFlag Field in the Termination_Call_Detail Table Represent in the Logger Database? What is the Maximum...
www.cisco.com/en/US/products/sw/custcosw/ps1001/prod_qandas_list.html
15 Jul 2002
...answered in the half-hour...RouterCallsAbandToAgentToHalf Database Schema Guide...Chapter 2: All Tables Call_Type...Description: Field Name: Does not include short calls. Termination_Call_Detail records generated...PG with a CallDispositionFlag of 2 are...answered in the half hour. Does not RouterCallsAbandToAgentToHalf Database Schema Guide...Chapter 2: All Tables Call_Type...Description: Field Name: include...short calls. Termination_Call_Detail records generated...PG with a CallDispositionFlag of 2 are...
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5
TAC
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www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5/reference/guide/icm85schema.pdf
09 Aug 2012
16567KB
...being answered in the half hour. Does not RouterCallsAbandToAgentToHalf...include short calls. Termination_Call_Detail records generated by agent PG with a CallDispositionFlag of 2 are counted as...skill group spent in the Call Router queue...RouterQueueWaitTimeToHalf Database Schema Handbook for...127 Chapter 2: All Tables Call_Type_Skill...Type: Description: Field Name: This count...
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6
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf
09 Aug 2012
15712KB
...that abandoned at the agent desktop before being answered in the half-hour interval...RouterCallsAbandToAgentToHalf Database Schema Guide for Cisco... Chapter 2: All Tables Call_Type_Half...Type: Description: Field Name: Does not include short calls. Termination_Call_Detail records generated by agent PG with a CallDispositionFlag of 2 are counted as...
References:
11
TAC
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5_3/reference/guide/icm853schema.pdf
09 Aug 2012
16646KB
...disposition from the Galaxy MIS records...abandoned or short calls in the ICM software’s service...and skill group tables. Database Schema Handbook Cisco...0.(0) 438 Field Values Termination Call Detail: Call Disposition and CallDispositionFlag Fields Does not apply to IPCC Enterprise...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/reference/guide/icme70ds.pdf
04 Oct 2007
7726KB
...Media Routing Domain in the ICM system configuration. MRDomainID NULL DBINT Represents the time the call spent on Network Queue in the CallRouter. The LocalQTime field is used for local ACD queuing. NetQTime Database Schema Handbook Cisco... 412 Chapter 2: All Tables Termination_Call_Detail Table Keys and Null Option...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_2/reference/guide/Schemadoc_722.pdf
28 Mar 2011
14250KB
...interval. This field is applicable...CCE with the following exception: it does not include...HoldTime Database Schema Guide...159 All tables Call_Type...identified in the Termination_Call_Detail record...call with a CallDispositionFlag of 7 in TCD...hour. This field is applicable...CCE with the following exception: it does not include...HoldTimeToHalf Database Schema Guide... 172 All tables Call_Type...identified in the Termination_Call_Detail record...call with a CallDispositionFlag of 7 in...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_9_0_1/reference/guide/UCCE_BK_D832C827_00_database-schema-guide.pdf
09 Aug 2012
6842KB
...TerminatedOther in the ICM service and route tables. Does not apply to IPCC Enterprise. In Outbound Option, this result code indicates the Dialer is unable to...currently used in ICM. Database Schema Handbook Cisco...7.1(1) 440 Field Values Termination Call Detail: Call Disposition and CallDispositionFlag Fields In IPCC Enterprise...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_1/reference/guide/icme71ds.pdf
04 Oct 2007
5740KB
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