|
|
|
1 - 10 of
2,869 results for
What Happens When Mail Comes into Cisco E-Mail Manager Option with a Tracking Number Owned by a Deleted User
|
|
|
|
...a later date. To save a search, select the Save Search option from the Special menu...access the Search Results by running a search from the Message...entering new information into the search fields. ...Searches are saved on a per-user basis. Searches that...MailTrack concepts: What is MailTrack? Headings...message, as well as the tracking number, suggested response...information associated with the message. Note: The...get forwarded through Cisco E-Mail Manager to the agent's or skill...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/user/guide/agent.pdf
11 Jan 2008
1218KB
...Maximum value: — Number of emails to retrieve...define the maximum number of emails to be picked by the Retriever Service...retrieve from the Mail Server. This size...Maximum value: — 52 Cisco Unified Web and E-Mail Interaction Manager Administration Console User’s Guide Maximum...the body is saved as a text file and is attached...the email address with the text <Invalid...setting to decide what should be done with large emails coming in the system. An email...notify Value options: Skip and Notify...about the same. Delete and Notify: The email...in email header When this setting is enabled...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im425_cce_userguide_administration.pdf
30 Sep 2009
5569KB
...the Formatting tab: Number of rows: Number of columns: Orientation: Header: Specify a header for the results...headers in response: With this option you can specify that when the agents adds the results...the response or not. By default it is disabled...give permissions to the users to access the data usage...t get the execute and delete permissions automatically...and user groups: Own View 132 Cisco Unified Web and E-Mail Interaction Manager Administration Console...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/maintenance/guide/cisco_im_cce_userguide_administration.pdf
22 Nov 2007
2035KB
...things that you can do with the help of workflows...that you can perform with workflows. To understand...assigned to agents. A department can have any number of queues to map their...The access to queues by agents are controlled...four types of issues coming into their system through...exception queue. Like users and user groups, queues...can't be created from Cisco Interaction Manager. Contact Service Queues...to queues in CIM. When the CSQs are created...Cisco Unified Web and E-Mail Interaction Manager...Console User’s Guide happens automatically. But...Re-synchronization deletes the existing auto-configured...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/maintenance/guide/cisco_im_ccx_userguide_administration.pdf
22 Nov 2007
1431KB
...by function into six sets...create any number of reports from a template...though you can delete reports...Productivity by Queue c...Alias 14 Cisco Unified Web and E-Mail Interaction Manager Reports Console User’s Guide...Queue Working with reports ...Most of the options available...evaluate their own performance...associated with the activity...same case comes in department1...Calendar Age: Number of open cases...depending on what has been specified...Email Age by Alias report...is used as a planning aid...will help users to track activities...action. 60 Cisco Unified Web and E-Mail Interaction Manager Reports Console...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im_ccx_userguide_reports.pdf
24 Dec 2007
1382KB
...Unified Web and E-Mail Interaction Manager Reports Console User’s Guide...template A report is created...templates, grouped by function into six sets. You can create any number of reports...though you can delete reports, you...Queue Working with reports ...Most of the options available for...reports Cisco Interaction...evaluate their own performance...levels. 70 Cisco Unified Web and E-Mail Interaction Manager Reports Console User’s Guide...queue split into the time segment...At Start: Number of open email activities in a queue, at...activities coming to a queue...associated with an existing...incremented when a user transfers...manually or by alarm rules...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im_cce_userguide_reports.pdf
24 Dec 2007
1123KB
...you keep track of how different...refer to a list of...department comes with 13 predefined...phrases, users can simply...appropriate macro. When the mail reaches the...macro expands into the whole...175. 24 Cisco Unified Web and E-Mail Interaction Manager Administrator...archived by setting up...folders, delete folders which...nothing happens. Type... Value options: Yes, No...Form-Field Values Into Transcript...then all the user actions...transcript. When the value...transcript along with the other...database. 98 Cisco Unified Web and E-Mail Interaction Manager Administrator...Actions What are the...Users A user is an...administer a large number of users...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_administration.pdf
04 Jan 2011
2367KB
...email attachments. 12 Cisco Unified Web and E-Mail Interaction Manager Reports Console User’s Guide Report templates A report is created from...report templates, grouped by function into six sets. You can create any number of reports from a template. And, though you can delete reports, you will not...Volume by Queue Working with reports About reports...reports. Most of the options available for configuring... About reports Cisco Interaction Manager reports...agents to evaluate their own performance. In Reports...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_42/user/guide/cisco_im425_cce_userguide_reports.pdf
30 Sep 2009
1080KB
...use groups as it makes user management easier. When a user is added to a group...to view the actions that come as part of the selected...always create a user role, with the actions, and assign...button to enable the various options in the Permissions tab...following objects. 146 Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide...Console Partition: Own, View, Edit, Administer...User: Own, View, Edit, Delete User group: Own...
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_901/maintenance/cisco_im901_cce_userguide_administration.pdf
14 Jan 2013
2060KB
...Guided Flow Names Enter a guided flow name in the...prefix the guided flow name with Cisco IOS:flow 1, the guided...family. You can select a guided flow name in the left-hand box and then click Delete Pattern to delete the guided...Operations Orchestration User’s Guide for information...Refer to the “Edit Menu Options” on page 259 for information on logging into to HP OO. Field Description...for Network Compliance Manager LDAP External Authentication...Authentication Server Host • Port number • Connection User Name...select Secure Connection when connecting to the directory...controller server is not signed by one of the recognized CAs...
www.cisco.com/en/US/docs/net_mgmt/ciscoworks_network_compliance_manager/1_4/User_Guide/CWNCM_User_guide.pdf
22 Sep 2010
3658KB
|
|
|
|
