Advisory ID: cisco-sa-20030126-ms02-061
For Public Release 2003 January 26 05:30 UTC (GMT)
Vulnerability Scoring Details
Software Versions and Fixes
Obtaining Fixed Software
Exploitation and Public Announcements
Status of This Notice: Final
Cisco Security Procedures
This advisory describes a vulnerability that affects Cisco products and applications incorporating the use of the Microsoft SQL Server 2000 or the Microsoft SQL Server 2000 Desktop Engine (MSDE 2000).
A number of vulnerabilities that have been discovered that enable an attacker to execute arbitrary code or perform a denial of service against the server. These vulnerabilities were discovered and publicly announced by Microsoft in their Microsoft Security Bulletins MS02-039, MS02-056, and MS02-061.
All Cisco products and applications that are using unpatched Microsoft SQL Server 2000 or MSDE 2000 are vulnerable.
This advisory is available at http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20030126-ms02-061.
To determine if a product is vulnerable, review the list below. If the software versions or configuration information are provided, then only those combinations are vulnerable.
- Cisco CallManager 3.3(x)
- Cisco Unity 3.x, 4.x
- Cisco Building Broadband Service Manager 5.1
Implementations of the Microsoft SQL Server 2000 and MSDE 2000 are vulnerable to buffer overflows and denial of service attacks. These vulnerabilities can be exploited to execute arbitrary code on a computer system or to disrupt normal operation of the server.
The vulnerabilities have been described in more detail at:
- Cisco CallManager
Customers running version 3.3(x) should install Cisco's cumulative SQL 2000 Hotfix, SQL2K-MS02-061.exe, from the following location:
- Cisco Unity
Customers should follow the instructions found in http://www.cisco.com/warp/public/788/AVVID/unity3_4_slamworm.html for upgrading their Cisco Unity servers.
- Cisco Building Broadband Service Manager
Software is now available on Cisco's website to patch BBSM 5.1. Version 5.0 and 5.2 are not vulnerable.
Before installing the security patch for this vulnerability, customers should install MSFIX1 and MSFIX2. Java Runtime 1.3.1 must also be installed after MSFIX1, but before MSFIX2.
Java Runtime 1.3.1_06 is available here:
The patch is available at this location:
Instructions for installing service patches on BBSM can be found here:
Customers may only install and expect support for the feature sets they have purchased. By installing, downloading, accessing or otherwise using such software upgrades, customers agree to be bound by the terms of Cisco's software license terms found at http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html , or as otherwise set forth at Cisco.com Downloads at http://www.cisco.com/public/sw-center/sw-usingswc.shtml .
Do not contact firstname.lastname@example.org or email@example.com for software upgrades
The effectiveness of any workaround or fix is dependent on specific customer situations, such as product mix, network topology, traffic behavior, and organizational mission. Due to the variety of affected products and releases, customers should consult with their service provider or support organization to ensure any applied workaround or fix is the most appropriate for use in the intended network before it is deployed.
Customers who purchase direct from Cisco but do not hold a Cisco service contract, and customers who purchase through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should acquire upgrades by contacting the Cisco Technical Assistance Center (TAC). TAC contacts are as follows.
- +1 800 553 2447 (toll free from within North America)
- +1 408 526 7209 (toll call from anywhere in the world)
- e-mail: firstname.lastname@example.org
Customers should have their product serial number available and be prepared to give the URL of this notice as evidence of entitlement to a free upgrade. Free upgrades for non-contract customers must be requested through the TAC.
Refer to http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html for additional TAC contact information, including localized telephone numbers, and instructions and e-mail addresses for use in various languages.
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.
This advisory is posted on Cisco's worldwide website at:
In addition to worldwide web posting, a text version of this notice is clear-signed with the Cisco PSIRT PGP key and is posted to the following e-mail and Usenet news recipients.
Future updates of this advisory, if any, will be placed on Cisco's worldwide website, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the above URL for any updates.
|Revision 1.0||26-Jan-2003||Initial Public Release|
|Revision 1.1||26-Jan-2003||Added new link (first link) under Details section.|
|Revision 1.2||26-Jan-2003||Added new information in Cisco Building Broadband Service Manager section.|
|Revision 1.3||27-Jan-2003||Added text to include MSDE 2000.|
|Revision 1.4||27-Jan-2003||Removed ICM and Cisco E-mail Manager from Affected Products as they are not vulnerable to this issue.|
|Revision 1.5||03-Feb-2003||Removed 5.0 from vulnerable versions of BBSM, updated Unity fixes with a more detailed link.|
Complete information on reporting security vulnerabilities in Cisco products, obtaining assistance with security incidents, and registering to receive security information from Cisco, is available on Cisco's worldwide website at http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html. This includes instructions for press inquiries regarding Cisco security notices. All Cisco security advisories are available at http://www.cisco.com/go/psirt.