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Cisco Security Advisory

Cisco Cius Denial of Service Vulnerability

Advisory ID: cisco-sa-20120229-cius

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-cius

Revision 1.0

For Public Release 2012 February 29 16:00  UTC (GMT)

Related Resources:

View related Alert

Summary

Cisco Cius Software contains a denial of service vulnerability that could cause the device to stop responding. Devices running Cius Software Versions prior to 9.2(1) SR2 are vulnerable. A remote, unauthenticated attacker could exploit this vulnerability by sending malicious network traffic to affected devices.

Cisco has released free software updates that address this vulnerability.

This advisory is available at the following link:
http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-cius

Affected Products

The Cius mobile collaboration device is an Android-based platform built for business. Cius can be used as a standalone 7-inch tablet, or as a desk phone and multimedia collaboration device when docked in a Cius Media Station.

Vulnerable Products

The following products are affected by the vulnerability detailed in this advisory:
  • Cius Wifi devices running Cius Software Version 9.2(1) SR1 and prior

Products Confirmed Not Vulnerable

Cius 4G products first shipped with Cius Software Version 9.2(2), and are not affected by this vulnerability.

No other Cisco products are currently known to be affected by this vulnerability.

Details

Cius software contains a vulnerability when handling malformed traffic. A remote, unauthenticated attacker could exploit this vulnerability to create a denial of service (DoS) condition on the affected device.

An attacker could exploit this vulnerability by sending malicious traffic to an affected device. Exploitation could allow the attacker to cause the Cius to stop responding, requiring a reboot.

This vulnerability is documented in CSCto71445 (registered customers only) and has been assigned Common Vulnerabilities and Exposures (CVE) ID CVE-2012-0359.

Vulnerability Scoring Details

Cisco has scored the vulnerability in this advisory based on the Common Vulnerability Scoring System (CVSS). The CVSS scoring in this security advisory is in accordance with CVSS version 2.0.

CVSS is a standards-based scoring method that conveys vulnerability severity and helps organizations determine the urgency and priority of a response.

Cisco has provided a base and temporal score. Customers can also compute environmental scores that help determine the impact of the vulnerability in their own networks.

Cisco has provided additional information regarding CVSS at the following link:

http://www.cisco.com/web/about/security/intelligence/cvss-qandas.html

Cisco has also provided a CVSS calculator to compute the environmental impact for individual networks at the following link:

http://intellishield.cisco.com/security/alertmanager/cvss



CSCto71445 - Cisco Cius Denial of Service Vulnerability

Calculate the environmental score of CSCto71445

CVSS Base Score - 7.8

Access Vector

Access Complexity

Authentication

Confidentiality Impact

Integrity Impact

Availability Impact

Network

Low

None

None

None

Complete

CVSS Temporal Score - 6.4

Exploitability

Remediation Level

Report Confidence

Functional

Official-Fix

Confirmed

Impact

Successful exploitation of this vulnerability may cause the device to crash or become non-responsive, requiring a device reboot.

Software Versions and Fixes

When considering software upgrades, customers are advised to consult the Cisco Security Advisories and Responses archive at http://www.cisco.com/go/psirt and review subsequent advisories to determine exposure and a complete upgrade solution.

In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

Cisco Cius software version 9.2(1) SR2 is available on Cisco.com and corrects this vulnerability.

Affected Product
Affected Version
 First Fixed Version
 Cisco Cius
 9.2(1) SR1 and prior
 9.2(1) SR2


Workarounds

There are no workarounds for the vulnerability disclosed in this advisory.

Obtaining Fixed Software

Cisco has released free software updates that address the vulnerability described in this advisory. Prior to deploying software, customers are advised to consult their maintenance providers or check the software for feature set compatibility and known issues that are specific to their environments.

Customers may only install and expect support for feature sets they have purchased. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license at http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html, or as set forth at http://www.cisco.com/public/sw-center/sw-usingswc.shtml.

Do not contact psirt@cisco.com or security-alert@cisco.com for software upgrades.

Customers with Service Contracts

Customers with contracts should obtain upgraded software through their regular update channels. For most customers, upgrades should be obtained through the Software Center on Cisco.com at http://www.cisco.com.

Customers Using Third-Party Support Organizations

Customers with Cisco products that are provided or maintained through prior or existing agreements with third-party support organizations, such as Cisco Partners, authorized resellers, or service providers, should contact that organization for assistance with the appropriate course of action.

The effectiveness of any workaround or fix depends on specific customer situations, such as product mix, network topology, traffic behavior, and organizational mission. Because of the variety of affected products and releases, customers should consult their service providers or support organizations to ensure that any applied workaround or fix is the most appropriate in the intended network before it is deployed.

Customers Without Service Contracts

Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC):

  • +1 800 553 2447 (toll free from within North America)
  • +1 408 526 7209 (toll call from anywhere in the world)
  • e-mail: tac@cisco.com

Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade. Customers without service contracts should request free upgrades through the TAC.

Refer to Cisco Worldwide Contacts at http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html for additional TAC contact information, including localized telephone numbers, instructions, and e-mail addresses for support in various languages.

Exploitation and Public Announcements

The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Status of This Notice: Final

THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.

A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.


Distribution

This advisory is posted on Cisco Security Intelligence Operations at the following link:

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-cius

Additionally, a text version of this advisory is clear signed with the Cisco PSIRT PGP key and circulated among the following e-mail addresses:

  • cust-security-announce@cisco.com
  • first-bulletins@lists.first.org
  • bugtraq@securityfocus.com
  • vulnwatch@vulnwatch.org
  • cisco@spot.colorado.edu
  • cisco-nsp@puck.nether.net
  • full-disclosure@lists.grok.org.uk

Future updates of this advisory, if any, will reside on Cisco.com but may not be announced on mailing lists. Users can monitor this advisory's URL for any updates.


Revision History

Revision 1.0 2012-February-29 Initial public release

Cisco Security Procedures

Complete information about reporting security vulnerabilities in Cisco products, obtaining assistance with security incidents, and registering to receive security information from Cisco is available on Cisco.com at http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html. This web page includes instructions for press inquiries regarding Cisco Security Advisories. All Cisco Security Advisories are available at http://www.cisco.com/go/psirt.


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