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Applied Mitigation Bulletin

Cisco Applied Mitigation Bulletin: Microsoft Security Bulletin Release for
April 2009

 
Threat Type:Unintended Weakness: Multiple Vulnerabilities
IntelliShield ID:18016
Version:5
First Published:2009 April 14 19:15 GMT
Last Published:2009 May 13 16:36 GMT
Port: Not Available
CVE:CVE-2008-1436 , CVE-2008-2540 , CVE-2008-4841 , CVE-2009-0077 , CVE-2009-0078 , CVE-2009-0079 , CVE-2009-0080 , CVE-2009-0084 , CVE-2009-0086 , CVE-2009-0087 , CVE-2009-0088 , CVE-2009-0089 , CVE-2009-0100 , CVE-2009-0235 , CVE-2009-0237 , CVE-2009-0238 , CVE-2009-0550 , CVE-2009-0551 , CVE-2009-0552 , CVE-2009-0553 , CVE-2009-0554
Urgency: Possible Use
Credibility: Confirmed
Severity: Moderate Damage
 
Version Summary:

IPS signature event data from Cisco Remote Management Services is available for IPS signatures from May 12, 2009.

 

Description
 

Contents

Introduction
Device-Specific Mitigation and Identification
Additional Information
Cisco Security Procedures
Related Information

Introduction

Microsoft announced eight security bulletins that contain 21 vulnerabilities as part of the monthly security bulletin release on April 14, 2009. A summary of these bulletins is on the Microsoft website at http://www.microsoft.com/technet/security/bulletin/ms09-ap r.mspx. This document highlights the vulnerabilities that can be effectively identified and/or mitigated using Cisco network devices.

The vulnerabilities that have a client software attack vector, require user interaction, or can be exploited through web-based attacks such as cross-site scripting or phishing are in the following list:

One vulnerability for MS09-016 (CVE Identifier CVE-2009-0077) has a network mitigation. Cisco devices provide a countermeasure for the vulnerability that has a network attack vector, which will be discussed in detail later in this document.

One vulnerability for MS09-013 (CVE Identifier CVE-2009-0089) can be exploited by DNS poisoning. Mitigations that may limit the effect of DNS poisoning are available in the Applied Intelligence white paper DNS Best Practices, Network Protections, and Attack Identification.

Information about affected and unaffected products is available in the respective Microsoft advisories and the IntelliShield alerts that are referenced in the following table. In addition, multiple Cisco products use Microsoft operating systems as their base operating system. Cisco products that may be affected by the vulnerabilities described in the referenced Microsoft advisories are detailed in the "Associated Products" table in the "Product Sets" section.

Microsoft ID Description CVE ID IntelliShield Alert ID
MS09-009 Vulnerabilities in Microsoft Office Excel Could Cause Remote Code Execution CVE-2009-0100 18013
CVE-2009-0238 17689
MS09-010 Vulnerabilities in Wordpad and Office Text Converters could allow Remote Code Execution CVE-2008-4841 17238
CVE-2009-0087 18010
CVE-2009-0088 18011
CVE-2009-0235 18012
MS09-011 Vulnerability in Microsoft DirectShow Could Allow Remote Code Execution CVE-2009-0084 18009
MS09-012 Vulnerabilities in Windows Could Allow Elevation of Privilege CVE-2008-1436 15702
CVE-2009-0078 17985
CVE-2009-0079 17986
CVE-2009-0080 17987
MS09-013 Vulnerabilities in Windows HTTP Services Could Allow Remote Code Execution CVE-2009-0086 17992
CVE-2009-0089 17993
CVE-2009-0550 17994
MS09-014 Cumulative Security Update for Internet Explorer CVE-2008-2540
15981
CVE-2009-0550 17994
CVE-2009-0551 18003
CVE-2009-0552 18004
CVE-2009-0553 18005
CVE-2009-0554 18006
MS09-015 Blended Threat Vulnerability in SearchPath could allow Escalation of Privilege CVE-2008-2540
15981
MS09-016 Vulnerabilities in Microsoft ISA Server and Forefront Threat Management Gateway (Medium Business Edition) Could Cause Denial of Service CVE-2009-0077 18007
CVE-2009-0237 18008

Vulnerability Characteristics

MS09-016, Vulnerabilities in Microsoft ISA Server and Forefront Threat Management Gateway (Medium Business Edition) Could Cause Denial of Service (KB961759): These vulnerabilities have been assigned CVE identifiers CVE-2009-0077 and CVE-2009-0237.

Vulnerability CVE-2009-0077 can be exploited remotely without authentication and without user interaction. Successful exploitation of this vulnerability may result in a denial of service (DoS) condition. Repeated attempts to exploit this vulnerability could result in a sustained DoS condition. The attack vector for exploitation of CVE-2009-0077 is through HTTP using TCP port 80 packets.

Vulnerability CVE-2009-0237 can be exploited remotely without authentication and requires user interaction. Successful exploitation of this vulnerability may allow arbitrary script execution or allow information disclosure, which enables an attacker to learn information about the affected device. The attack vector is through HTTP using TCP port 80. Due to the nature of cross-site scripting vulnerabilities, no additional information will be presented in this bulletin. For additional information about cross-site scripting attacks and the methods used to exploit these vulnerabilities, refer to the Cisco Applied Mitigation Bulletin Understanding Cross-Site Scripting (XSS) Threat Vectors.

Information about vulnerable, unaffected, and fixed software is available in the Microsoft Security Bulletin Summary for April 2009, which is available at the following link: http://www.microsoft.com/technet/security/bulletin/ms09-ap r.mspx

Mitigation Technique Overview

The vulnerabilities that have a client software attack vector, require user interaction, or can be exploited through web-based attacks such as cross-site scripting or phishing are in the following list:

These vulnerabilities are best mitigated at the endpoint through software updates, user education, desktop administration best practices, and endpoint protection software such as Cisco Security Agent Host Intrusion Prevention System (HIPS) or antivirus products.

One vulnerability for MS09-016 (CVE Identifier CVE-2009-0077) has a network mitigation. Cisco devices provide a countermeasure for the vulnerability that has a network attack vector, which will be discussed in detail later in this document.

One vulnerability for MS09-013 (CVE Identifier CVE-2009-0089) can be exploited by DNS poisoning. Mitigations that may limit the effect of DNS poisoning are available in the Applied Intelligence white paper DNS Best Practices, Network Protections, and Attack Identification.

On Cisco PIX Security Appliances, Cisco ASA Adaptive Security Appliances, and Firewall Service Modules (FWSM) for Cisco Catalyst 6500 Switches and Cisco 7600 Routers, packets exploiting this vulnerability are dropped by default which offers effective mitigation for vulnerability CVE-2009-0077.

This protection mechanism filters and drops packets that are attempting to exploit the vulnerability that has a network attack vector.

On Cisco ACE Application Control Engine Appliance and Module, packets exploiting this vulnerability are dropped by default which offers effective mitigation for vulnerability CVE-2009-0077.

Effective use of Cisco Intrusion Prevention System (IPS) event actions provides visibility into and protection against attacks that attempt to exploit these vulnerabilities as discussed later in this document.

Cisco ASA and Cisco PIX security appliances can provide visibility through the counter values displayed in the output from show commands.

The Cisco Security Monitoring, Analysis, and Response System (Cisco Security MARS) appliance can also provide visibility through incidents, queries, and event reporting.

Risk Management

Organizations are advised to follow their standard risk evaluation and mitigation processes to determine the potential impact of these vulnerabilities. Triage refers to sorting projects and prioritizing efforts that are most likely to be successful. Cisco has provided documents that can help organizations develop a risk-based triage capability for their information security teams. Risk Triage for Security Vulnerability Announcements and Risk Triage and Prototyping can help organizations develop repeatable security evaluation and response processes.

Device-Specific Mitigation and Identification

Caution: The effectiveness of any mitigation technique depends on specific customer situations such as product mix, network topology, traffic behavior, and organizational mission. As with any configuration change, evaluate the impact of this configuration prior to applying the change.

Specific information about mitigation and identification is available for these devices:

Cisco ASA, PIX, and FWSM Firewalls

Mitigation: TCP Normalization

The TCP normalization feature identifies abnormal packets that the security appliance can act on when they are detected; for example, the security appliance can allow, drop, or clear the packets. The TCP normalizer includes non-configurable actions and configurable actions. Typically, non-configurable actions that drop or clear connections apply to packets that are considered malicious. TCP Normalization is available beginning in software release 7.0(1) for the Cisco ASA 5500 Series Adaptive Security Appliance and the Cisco PIX 500 Series Security Appliance and in software release 3.1(1) for the Firewall Services Module.

TCP normalization is enabled by default and drops packets that may exploit CVE-2009-0077. Protection against packets that may exploit CVE-2009-0077 is a non-configurable TCP normalization action;  no configuration changes are required to enable this functionality.

Additional information about TCP Normalization is in the Configuring TCP Normalization section of the Cisco Security Appliance Command Line Configuration Guide.

Identification: TCP Normalization

For the Cisco ASA 5500 Series Adaptive Security Appliance and the Cisco PIX 500 Series Security Appliance the show asp drop command can identify the number of packets that the TCP normalization feature has dropped, as shown in the following example:

firewall# show asp drop frame 

tcp-rstfin-ooo
TCP RST/FIN out of order (tcp-rstfin-ooo) 11
firewall#

In the preceding example, TCP normalization has dropped 11 RST or FIN packets with the incorrect TCP sequence number. Absence of TCP RST/FIN out of order (tcp-rstfin-ooo) output indicates that TCP normalization on the firewall has not dropped any RST or FIN packets with incorrect TCP sequence numbers.

Due to architectural differences, the show asp drop output is not available for the Firewall Services Module.

For additional information about debugging accelerated security path dropped packets or connections, reference the Cisco Security Appliance Command Reference for show asp drop.

Cisco ACE

Mitigation: TCP Normalization

TCP normalization is a Layer 4 feature that consists of a series of checks that the Cisco ACE performs at various stages of a flow, beginning with the initial connection setup through the closing of a connection.Many of the segment checks can be controlled or altered by configuring one or more advanced TCP connection settings. The ACE uses these TCP connection settings to decide which checks to perform and whether to discard a TCP segment based on the results of the checks. The ACE discards segments that appear to be abnormal or malformed.

TCP normalization is enabled by default and drops packets that may exploit CVE-2009-0077. Protection against packets that may exploit CVE-2009-0077 is a non-configurable TCP normalization action; no configuration changes are required to enable this functionality.

Additional information about TCP Normalization is in the Configuring TCP/IP Normalization and IP Reassembly Parameters section of the Cisco ACE 4700 Series Appliance Security Configuration Guide.

Identification: TCP Normalization

The Cisco ACE Application Control Engine Appliance and Module does not provide show command output for packets dropped while attempting to exploit CVE-2009-0077.

Cisco Intrusion Prevention System

Mitigation: Cisco IPS Signature Event Actions

Administrators can use the Cisco Intrusion Prevention System (IPS) appliances and services modules to provide threat detection and help prevent attempts to exploit several of the vulnerabilities described in this document. The following table provides an overview of CVE identifiers and the respective Cisco IPS signatures that will trigger events on potential attempts to exploit these vulnerabilities.

CVE ID Signature Release Signature ID Signature Name Enabled Severity Fidelity* Notes
CVE-2009-0100 S393 16414-0 Microsoft Excel Remote Code Execution Yes High 85
CVE-2009-0238 S393 16413-0 Microsoft Excel Remote Code Execution Yes High 85
S385 15733-0 MS Excel Invalid Object Arbitrary Code Execution Yes High 90
CVE-2008-4841 S393 16514-0 WordPad Word 97 Text Converter Vulnerability Yes High 90
CVE-2009-0087 S393 16373-0 Buffer Overflow In Wordpad And Office Text Converters Yes High 90
CVE-2009-0088 S393 16433-0 Microsoft Office Text Converter Buffer Overflow Yes High 90
CVE-2009-0235 S393 16475-0 Microsoft Wordpad Word 97 Text Converter Code Execution Vulnerability Yes High 90
CVE-2009-0084 S393 16513-0 Microsoft DirectShow MJPEG Decompression Vulnerability Yes High 90
CVE-2009-0086 S179 5245-0 HTTP 1.1 Chunked Encoding Transfer Yes Medium 100
S393 12693-0 Define Tranfer-Encoding Chunked No Low 55
CVE-2009-0550 S393 16476-0 Windows HTTP Services Credential Reflection Vulnerability Yes 90 High Meta
16476-1 Windows HTTP Services Credential Reflection Vulnerability Yes 60 Info Meta-Component #1
16476-2 Windows HTTP Services Credential Reflection Vulnerability Yes 60 Info Meta-Component #2
16476-3 Windows HTTP Services Credential Reflection Vulnerability Yes 60 Info Meta-Component #3
16476-4 Windows HTTP Services Credential Reflection Vulnerability Yes 60 Info Meta-Component #4
CVE-2009-0551 S393 16415-0 MS IE Remote Code Execution Yes High 95
CVE-2009-0552 S393 16416-0 MS IE Remote Code Execution Yes High 95
CVE-2009-0553 S393 16473-0 Internet Explorer Memory Corruption Vulnerability Yes High 80
CVE-2009-0554 S393 16474-0 IE Uninitialized Memory Corruption Yes High 80
CVE-2009-0237 S393 16494-0 ISA Server Cross Site Scripting Vulnerability Yes High 95

* Fidelity is also referred to as Signature Fidelity Rating (SFR) and is the relative measure of the accuracy of the signature (predefined). The value ranges from 0 through 100 and is set by Cisco Systems, Inc.

Administrators can configure Cisco IPS sensors to perform an event action when an attack is detected. The configured event action performs preventive or deterrent controls to help protect against an attack that is attempting to exploit the vulnerabilities listed in the preceding table.

Cisco IPS sensors are most effective when deployed in inline protection mode combined with the use of an event action. Automatic Threat Prevention for Cisco IPS 6.x sensors that are deployed in inline protection mode provides threat prevention against an attack that is attempting to exploit the vulnerability that is described in this document. Threat prevention is achieved through a default override that performs an event action for triggered signatures with a riskRatingValue greater than 90.

Cisco IPS 5.x sensors that are deployed in inline protection mode require an event action configured on a per-signature basis. Alternatively, administrators can configure an override that can perform an event action for any signatures that are triggered and are calculated as a high-risk threat. Using an event action on sensors deployed in inline protection mode provides the most effective exploit prevention.

For additional information about the risk rating and threat rating calculation, reference Risk Rating and Threat Rating: Simplify IPS Policy Management.

IPS Signature Event Data

The following data has been compiled through remote monitoring services provided by the Cisco Remote Management Services team from a sample group of Cisco IPS sensors running Cisco IPS Signature Update version S393 or greater. The purpose of this data is to provide visibility into attempts to exploit the vulnerabilities released as part of the Microsoft April Security Update released on April 14, 2009. This data was gathered from events triggered on May 12, 2009.

CVE ID Signature ID Percentage of Sensors Reporting the Signature Percentage of Sensors Reporting the Signature Among Top Ten Most-Seen Events
CVE-2009-0100 16414-0 0 0
CVE-2009-0238 16413-0 0 0
15733-0 0 0
CVE-2008-4841 16514-0 0 0
CVE-2009-0087 16373-0 0 0
CVE-2009-0088 16433-0 1 0
CVE-2009-0235 16475-0 0 0
CVE-2009-0084 16513-0 0 0
CVE-2009-0086 5245-0 10 9
12693-0 0 0
CVE-2009-0550 16476-0 0 0
CVE-2009-0551 16415-0 0 0
CVE-2009-0552 16416-0 0 0
CVE-2009-0553 16473-0 0 0
CVE-2009-0554 16474-0 0 0
CVE-2009-0237 16494-0 0 0

Cisco Security Monitoring, Analysis, and Response System

Identification: Cisco Security Monitoring, Analysis, and Response System Incidents

The Cisco Security Monitoring, Analysis, and Response System (Cisco Security MARS) appliance can create incidents on events for the following Microsoft Security Bulletins. After the S393 dynamic signature update has been downloaded, using the following keywords for each of the respective IPS signatures and a query type of All Matching Event Raw Messages on the Cisco Security MARS appliance will provide a report that lists the incidents created by these IPS signatures.

 
Microsoft ID Signature IDs MARS Query Keywords
MS09-009 16413-0
NR-16413
16414-0 NR-16414
15733-0 NR-15733
MS09-010 16373-0 NR-16373
16433-0 NR-16433
16475-0 NR-16475
16514-0 NR-16514
MS09-011 16513-0 NR-16513
MS09-013 5245-0 NR-5245
12693-0 NR-12693
16476-0 NR-16476
16476-1 NR-16476
16476-2 NR-16476
16476-3 NR-16476
16476-4 NR-16476
MS09-014 16476-0 NR-16476
16476-1 NR-16476
16476-2 NR-16476
16476-3 NR-16476
16476-4 NR-16476
16415-0 NR-16415
16416-0 NR-16416
16473-0 NR-16473
16474-0 NR-16474
MS09-016 16494-0 NR-16494

Beginning with the 4.3.1 and 5.3.1 releases of Cisco Security MARS appliances, support for the Cisco IPS dynamic signature updates feature has been added. This feature downloads new signatures from Cisco.com or from a local web server, correctly processes and categorizes received events that match those signatures, and includes them in inspection rules and reports. These updates provide event normalization and event group mapping, and they also enable the MARS appliance to parse new signatures from the IPS devices.

Caution: If dynamic signature updates are not configured, events that match these new signatures appear as unknown event type in queries and reports. Because MARS will not include these events in inspection rules, incidents may not be created for potential threats or attacks that occur within the network.

By default, this feature is enabled but requires configuration. If it is not configured, the following Cisco Security MARS rule will be triggered:

System Rule: CS-MARS IPS Signature Update Failure

When this feature is enabled and configured, administrators can determine the current signature version downloaded by MARS by selecting Help > About and reviewing the IPS Signature Version value.

Additional information about dynamic signature updates and instructions for configuring dynamic signature updates are available for the Cisco Security MARS 4.3.1 and 5.3.1 releases.

Additional Information

THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.

Cisco Security Procedures

Complete information on reporting security vulnerabilities in Cisco products, obtaining assistance with security incidents, and registering to receive security information from Cisco, is available on Cisco's worldwide website at http://www.cisco.com/en/US/products/products_security_vuln erability_policy.html. This includes instructions for press inquiries regarding Cisco security notices. All Cisco security advisories are available at http://www.cisco.com/go/psirt.

Related Information

 
Alert History
 

Version 4, April 30, 2009 10:23 AM: IPS signature event data from Cisco Remote Management Services is available for IPS signatures from April 28, 2009.

Version 3, April 23, 2009, 3:15 PM: IPS signature event data from Cisco Remote Management Services is available for IPS signatures from April 21, 2009.

Version 2, April 17, 2009, 4:33 PM: IPS signature event data from Cisco Remote Management Services is available for IPS signatures from April 16, 2009.

Version 1, April 14, 2009, 3:15 PM: This initial version of the Cisco Applied Mitigation Bulletin addresses the Microsoft Security Bulletin Release for April 2009.



Product Sets
 
The security vulnerability applies to the following combinations of products.

Primary Products:
Microsoft, Inc.DirectX8.1 Base, a, b | 9.0 Base, a, b, c
Microsoft, Inc.Excel2000 Base, SP1, SP2, SP3 | 2002 (XP) Base, SP1, SP2, SP3 | 2003 Base, SP1, SP2, SP3 | 2007 Base, SP1
Microsoft, Inc.Forefront Threat Management GatewayMedium Business Edition Base
Microsoft, Inc.Internet Explorer5.01 Base, SP1, SP2, SP3, SP4 | 6.0 Base, SP1 | 7.0 Base
Microsoft, Inc.ISA Server2004 SP3 | 2006 Base, SP1
Microsoft, Inc.Microsoft Office Compatibility Pack for Word, ExceOriginal Release Base, SP1
Microsoft, Inc.Microsoft Office Excel Viewer2003 Base, SP1, SP2, SP3 | 2007 Base
Microsoft, Inc.Office for Mac2004 Base | 2008 Base
Microsoft, Inc.Windows 2000Advanced Server Base, SP1, SP2, SP3, SP4, rev.2031, rev.2072, rev.2195 | Datacenter Server Base, SP1, SP2, SP3, SP4 | Professional Base, SP1, SP2, SP3, SP4 | Server Base, SP1, SP2, SP3, SP4
Microsoft, Inc.Windows Server 2003Datacenter Edition Base, SP1, SP2 | Datacenter Edition, 64-bit (Itanium) Base, SP1, SP2 | Datacenter Edition x64 (AMD/EM64T) Base, SP2 | Enterprise Edition Base, SP1, SP2 | Enterprise Edition, 64-bit (Itanium) Base, SP1, SP2 | Enterprise Edition x64 (AMD/EM64T) Base, SP2 | Standard Edition Base, SP1, SP2 | Standard Edition, 64-bit (Itanium) Base, SP1, SP2 | Standard Edition x64 (AMD/EM64T) Base, SP2 | Web Edition Base, SP1, SP2
Microsoft, Inc.Windows Server 2008Datacenter Edition Base | Datacenter Edition, 64-bit Base | Enterprise Edition Base | Enterprise Edition, 64-bit Base | Essential Business Server Premium Base | Essential Business Server Premium, 64-bit Base | Essential Business Server Standard Base | Itanium-Based Systems Edition Base | Standard Edition Base | Standard Edition, 64-bit Base | Web Server Base | Web Server, 64-bit Base
Microsoft, Inc.Windows VistaBusiness Base, SP1 | Business x64 Edition Base, SP1 | Enterprise Base, SP1 | Enterprise x64 Edition Base, SP1 | Home Basic Base, SP1 | Home Basic x64 Edition Base, SP1 | Home Premium Base, SP1 | Home Premium x64 Edition Base, SP1 | Ultimate Base, SP1 | Ultimate x64 Edition Base, SP1
Microsoft, Inc.Windows XPHome Edition Base, SP1, SP2, SP3 | Professional Edition Base, SP1, SP2, SP3 | Professional x64 (AMD/EM64T) Base, SP2

Associated Products:
CiscoCisco Broadband Troubleshooter3.1 Base | 3.2 Base | Original Release Base
CiscoCisco Building Broadband Service Manager (BBSM)2.5 .1 | 3.0 Base | 4.0 .1, Base | 4.2 Base | 4.3 Base | 4.4 Base | 4.5 Base | 5.0 Base | 5.1 Base | 5.2 Base | Original Release Base
CiscoCisco CNS Network Registrar2.5 Base | 3.0 Base | 3.5 .1, Base | 5.0 Base | 5.5 .13, Base | 6.0 .5, .5.2, .5.3, .5.4 | 6.1 .1, .1.1, .1.2, .1.3, .1.4, Base
CiscoCisco Collaboration Server3.0 Base | 3.01 Base | 3.02 Base | 4.0 Base | 5.0 Base
CiscoCisco Collaboration Server Dynamic Content Adapter1.0 Base | 2.0 (1)_SR2, Base | Original Release Base
CiscoCisco Computer Telephony Integration (CTI) Option4.7 (0)_SR1, (0)_SR2, (0)_SR3, (0)_SR4 | 5.1 (0)_SR1, (0)_SR2, (0)_SR3 | 6.0 (0)_SR1, (0)_SR2, (0)_SR3, (0)_SR4, (0)_SR5 | 7.0 (0)_SR1, (0)_SR2 | 7.1 (2), (3), (4), (5)
CiscoCisco Conference Connection1.1 (3), (3)spA | 1.2 (1), (2), (2)SR1, (2)SR2, Base
CiscoCisco DOCSIS CPE Configurator1.0 Base | 1.1 Base | 2.0 Base
CiscoCisco E-mail Manager4.0 .5i, .6, Base | 5.0 (0)_SR1, (0)_SR3, (0)_SR4, (0)_SR5, (0)_SR6, (0)_SR7, Base | Original Release Base
CiscoCisco Emergency Responder1.1 (3), (4), Base | 1.2 (1), (1)SR1, (2), (2)sr1, (3)SR1, (3)a, (3a)SR2, Base | 1.3 (1a), (2), Base
CiscoCisco Intelligent Contact Manager (ICM)4.6 (2)_SR1, (2)_SR2, (2)_SR3, (2)_SR4, (2)_SR5, (2)_SR6 | 5.0 (0), (0)_SR10, (0)_SR11, (0)_SR12, (0)_SR13, (0)_SR2, (0)_SR3, (0)_SR4, (0)_SR5, (0)_SR7, (0)_SR8, (0)_SR9 | 6.0 (0)_SR1, (0)_SR10, (0)_SR2, (0)_SR3, (0)_SR4, (0)_SR5, (0)_SR6, (0)_SR7, (0)_SR8, (0)_SR9 | 7.0 (0)_SR1, (0)_SR2, (0)_SR3, (0)_SR4 | 7.1 (2), (3), (4), (5) | Original Release Base
CiscoCisco IP/VC 3540 Application Server Module3.2 .0.1, .138 | 3.5 .0.8
CiscoCisco IP/VC 3540 Rate Matching Module3.0 .9
CiscoCisco IP Interoperability and Collaboration System1.0 (1.1)
CiscoCisco IP Queue Manager2.2 Base
CiscoCisco Media Blender3.0 Base | 4.0 Base | 5.0 (0)_SR1, (0)_SR2, Base | Original Release Base
CiscoCisco Networking Services for Active DirectoryOriginal Release Base
CiscoCisco Outbound OptionOriginal Release Base
CiscoCisco Personal Assistant1.0 (1), Base | 1.1 Base | 1.3 .1, .2, .3, .4, Base | 1.4 .2, .3, .4, .5, .6, Base
CiscoCisco Remote Monitoring Suite Option1.0 Base | 2.0 (0)_SR1, Base
CiscoCisco Secure Access Control Server (ACS) for Windo2.6 Base | 2.6.3.2 Base | 2.6.4 Base | 2.6.4.4 Base | 3.0 Base | 3.0.1 Base | 3.0.1.40 Base | 3.0.2 Base | 3.0.3 Base | 3.0.3.6 Base | 3.0.4 Base | 3.1.1 Base | 3.1.1.27 Base | 3.1.2 Base | 3.2 Base | 3.2.1 Base | 3.2.3 Base | 3.3.1 Base | 3.3.1.16 Base | 3.3.2.2 Base | 3.3.3.11 Base | 4.0 Base | 4.0.1 Base | 4.0.1.27 Base | 4.1.1.23 Base
CiscoCisco Secure Access Control Server Solution Engine3.1 .1, Base | 3.2 .1.20, .2.5 , .3, Base | 3.3 .1, .1.16, .2.2, .3, .4, .4.12, Base | 4.0 .1, .1.42, .1.44, .1.49, Base | 4.1 .1.23, .1.23.3, .3, .3.12, Base
CiscoCisco Secure User Registration Tool (URT)1.2 .1, Base | 2.0 .7, .8, Base | 2.5 .1, .2, .3, .4, .5, Base | Original Release Base
CiscoCisco Service Control Engine (SCE)3.0 Base | 3.1 Base
CiscoCisco SN 5420 Storage Router1.1 .3, .4, .5, .7, .8, Base | 2.1 .1, .2
CiscoCisco SN 5428-2 Storage Router3.2 .1, .2 | 3.3 .1, .2 | 3.4 .1 | 3.5 .1, .2, .3, .4, Base
CiscoCisco TrailHead4.0 Base | Original Release Base
CiscoCisco Transport Manager2.0 Base | 2.1 Base | 2.2 .1, Base | 3.0 .1, .2, Base | 3.1 Base | 3.2 Base | 4.0 Base | 4.1 .4, .6, .6.6.1, Base | 4.6 Base | 4.7 Base | 5.0 .0.867.2, .1.873.2, .2, .2.105.1, .2.110.1, .2.92.1, .2.99.1, Base | 6.0 .0.405.1, .0.407.1, .0.412.1, Base | 7.0 .0.370.1, .0.372.1, .0.377.1 , .0.389.1, .0.400.1, .395.1, Base | 7.2 .0.199.1, Base | Original Release Base
CiscoCisco Unified Communications Manager1.0 Base | 2.0 Base | 3.0 Base | 3.0.3(a) Base | 3.1 .1, .2, .3a, Base | 3.1(1) Base | 3.1(2) Base | 3.1(2)SR3 Base | 3.1(3) Base | 3.1(3)SR2 Base | 3.1(3)SR4 Base | 3.2 Base | 3.2(3)SR3 Base | 3.3 Base | 3.3(2)SPc Base | 3.3(3) Base | 3.3(3)ES61 Base | 3.3(3)SR3 Base | 3.3(3)SR4a Base | 3.3(3a) Base | 3.3(4) Base | 3.3(4)ES25 Base | 3.3(4)SR2 Base | 3.3(4c) Base | 3.3(5) Base | 3.3(5)ES24 Base | 3.3(5)SR1 Base | 3.3(5)SR1a Base | 3.3(5)SR2 Base | 3.3(5)SR2a Base | 3.3(5)SR3 Base | 3.3(59) Base | 3.3(61) Base | 3.3(63) Base | 3.3(64) Base | 3.3(65) Base | 3.3(66) Base | 3.3(67.5) Base | 3.3(68.1) Base | 3.3(71.0) Base | 3.3(74.0) Base | 3.3(76) Base | 3.3(78) Base | 4.0 .1, .2 | 4.0(2a)ES40 Base | 4.0(2a)ES56 Base | 4.0(2a)SR2b Base | 4.0(2a)SR2c Base | 4.1 Base | 4.1(17) Base | 4.1(19) Base | 4.1(2) Base | 4.1(2)ES33 Base | 4.1(2)ES50 Base | 4.1(2)SR1 Base | 4.1(22) Base | 4.1(23) Base | 4.1(25) Base | 4.1(26) Base | 4.1(27.7) Base | 4.1(28.2) Base | 4.1(3) Base | 4.1(3)ES Base | 4.1(3)ES07 Base | 4.1(3)ES24 Base | 4.1(3)SR Base | 4.1(3)SR1 Base | 4.1(3)SR2 Base | 4.1(3)SR3 Base | 4.1(3)SR3b Base | 4.1(3)SR3c Base | 4.1(3)SR4 Base | 4.1(3)SR4b Base | 4.1(3)SR4d Base | 4.1(3)SR5 Base | 4.1(30.4) Base | 4.1(36) Base | 4.1(39) Base | 4.1(4) Base | 4.1(9) Base | 4.2(1.02) Base | 4.2(1.05.3) Base | 4.2(1.06) Base | 4.2(1.07) Base | 4.2(1) Base | 4.2(1)SR1b Base | 4.2(3.08) Base | 4.2(3.13) Base | 4.2(3.2.3) Base | 4.2(3.3) Base | 4.2(3) Base | 4.2(3)SR1 Base | 4.2(3)SR2 Base | 4.3(1.57) Base | 4.3(1) Base | 4.3(1)SR Base | Original Release Base
CiscoCisco Unified Contact CenterEnterprise Edition 4.6.2, 5.0, 6.0, 7.0, 7.1, 7.1.1, 7.1.3, Base | Express Edition 2.0, 2.0.2, 2.1, 2.1.1a, 2.1.2, 2.1.3, 2.2, 2.2.1, 2.2.2, 2.2.3b, 2.2.3b_spE, 3.0, 3.0.2, 3.0.3a_spA, 3.0.3a_spB, 3.0.3a_spC, 3.0.3a_spD, 3.1, 3.1(1)_SR1, 3.1(1)_SR2, 3.1(2)_SR1, 3.1(2)_SR2, 3.1(2)_SR3, 3.1(2)_SR4, 3.1(3)_SR2, 3.1(3)_SR3, 3.1(3)_SR4, 3.1(3)_SR5, 3.5, 3.5(1)_SR1, 3.5(2)_SR1, 3.5(3), 3.5(3)_SR1, 3.5(3)_SR2, 3.5(3)_SR3, 3.5(4)_SR1, 3.5(4)_SR2, 3.5.1, 4.0, 4.0(1)_SR1, 4.0(4)_SR1, 4.0(5)_SR1, 4.1, 4.1(1)_SR1, 4.5, 4.5(2)_SR1, 4.5(2)_SR2, 5.0(1)_SR1, Base | Hosted Edition 4.6.2, 5.0, 6.0, 7.0, 7.1, 7.1.1, 7.1.3, Base
CiscoCisco Unified Customer Voice Portal (CVP)3.0 (0), (0)SR1, (0)SR2 | 3.1 (0), (0)SR1, (0)SR2 | 4.0 (0), (1), (1)SR1, (2)
CiscoCisco Unified IP Interactive Voice Response (IVR)2.0 Base | 2.1 Base
CiscoCisco Unified IP IVR2.0 .2 | 2.1 .1a, .2, .3 | 2.2 (5), .1, .2, .3b, .3b_spE, .4, .5 | 3.0 .1_spB, .2, .3a_spA, .3a_spB, .3a_spC, .3a_spD | 3.1 (1)_SR2, (2)_SR1, (2)_SR2, (2)_SR3, (3)_SR1, (3)_SR2, (3)_SR3, (3)_SR4, (3)_SR5 | 3.5 (1)_SR1, (1)_SR2, (1)_SR3, (2)_SR1, (3)_SR1, (3)_SR2, (3)_SR3, (4)_SR1, (4)_SR2, .1, .3 | 4.0 (1)_SR1, (4)_SR1 | 4.1 (1)_SR1 | 4.5 (2)_SR1, (2)_SR2 | 5.0 (1)_SR1
CiscoCisco Unified MeetingPlace4.3 Base | 5.2 Base | 5.3 Base | 5.4 Base | 6.0 Base
CiscoCisco Unified MeetingPlace Express1.1 Base | 1.2 Base | 2.0 Base
CiscoCisco Unity2.0 Base | 2.1 Base | 2.2 Base | 2.3 Base | 2.4 Base | 2.46 Base | 3.0 .1, Base | 3.1 .2, .3, .5, .6, Base | 3.2 Base | 3.3 Base | 4.0 .1, .2, .3, .3b, .4, .5, Base | 4.1 .1, Base | 4.2 .1, .1 ES27, Base | 5.0 (1) | 7.0 (2) | Original Release Base
CiscoCisco Unity Express1.0.2 Base | 1.1.1 Base | 1.1.2 Base | 2.0.1 Base | 2.0.2 Base | 2.1.1 Base | 2.1.2 Base | 2.1.3 Base | 2.2.0 Base | 2.2.1 Base | 2.2.2 Base | 2.3.0 Base | 2.3.1 Base
CiscoCisco Wireless Control System (WCS) Software1.0 Base | 2.0 44.14, 44.24, Base | 2.2 .0, .111.0 | 3.0 .101.0 , .105.0, Base | 3.1 .20.0, .33.0, .35.0, Base | 3.2 .23.0, .25.0, .40.0, .51.0, .64.0, Base | 4.0 .1.0, .43.0, .66.0, .81.0, .87.0, .96.0, .97.0, Base | 4.1 .83.0, Base
CiscoCiscoWorks IP Telephony Environment Monitor (ITEM)1.3 Base | 1.4 Base | 2.0 Base
CiscoCiscoWorks LAN Management Solution (LMS)1.3 Base | 2.2 Base | 2.5 Base | 2.6 Base
CiscoCiscoWorks QoS Policy Manager (QPM)2.0 .1, .2, .3, Base | 2.1 .2 | 3.0 .1, Base | 3.1 Base | 3.2 .1, .2, .3, Base
CiscoCiscoWorks Routed WAN Management Solution (RWAN)1.0 Base | 1.1 Base | 1.2 Base | 1.3 .1, Base
CiscoCiscoWorks Small Network Management Solution (SNMS1.0 Base | 1.5 Base
CiscoCiscoWorks VPN/Security Management Solution (VMS)1.0 Base | 2.0 Base | 2.1 Base | 2.2 Base | 2.3 Base




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