Cisco Unified Contact Center Express contains a vulnerability that could allow an authenticated, remote attacker to access sensitive information. Updates are not available.
A vulnerability in the disaster recovery system (DRS) of Cisco Unified Contact Center Express (Cisco Unified CCX) could allow an authenticated, remote attacker to acquire sensitive information about DRS-related devices.
The vulnerability is due to extraneous information included in the web page. An attacker could exploit this vulnerability by accessing the affected web page and extracting the sensitive information. An exploit could allow the attacker to obtain sensitive information about devices configured for DRS use.
Cisco has confirmed the vulnerability in a security notice; however, software updates are not available.
At the time this alert was first published, Cisco Unified CCX version 10.0(1) was vulnerable. Later releases of Cisco Unified CCX may also be vulnerable.
To exploit this vulnerability, an attacker must authenticate to a targeted device. This access requirement decreases the possibility of a successful exploit.
Cisco indicates through the CVSS score that functional exploit code exists; however, the code is not known to be publicly available.
Cisco has released a security notice at the following link: CVE-2014-0746
Customers are advised to consult Cisco bug ID CSCum95536 for a complete list of affected product versions.
An authenticated, remote attacker could exploit this vulnerability to access sensitive information from other DRS-related devices in the same network as an affected device. A successful exploit could be used to conduct further attacks.
The vulnerability is due to extraneous information included in the web page in the DRS of Cisco Unified CCX.
An attacker could exploit this vulnerability by accessing the affected web page and extracting the sensitive information. An exploit could allow the attacker to obtain sensitive information about devices configured for DRS use. A successful exploit could be used to conduct further attacks.
Administrators are advised to contact the vendor regarding future updates and releases.
Administrators are advised to allow only trusted users to have network access.
Administrators are advised to monitor affected systems.
The security vulnerability applies to the following combinations of products.
Cisco Unified Contact Center Express
The urgency and severity ratings of this alert are not tailored to individual users; users may value alerts differently based upon their network configurations and circumstances. THE ALERT, AND INFORMATION CONTAINED THEREIN, ARE PROVIDED ON AN "AS IS" BASIS AND DO NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE ALERT, AND INFORMATION CONTAINED THEREIN, OR MATERIALS LINKED FROM THE ALERT, IS AT YOUR OWN RISK. INFORMATION IN THIS ALERT AND ANY RELATED COMMUNICATIONS IS BASED ON OUR KNOWLEDGE AT THE TIME OF PUBLICATION AND IS SUBJECT TO CHANGE WITHOUT NOTICE. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE ALERTS AT ANY TIME.