Threat Outbreak Alert: Fake Better Business Bureau Complaint Report Attachment E-mail Messages on November 19, 2012
Threat Type:
IntelliShield: Threat Outbreak Alert
IntelliShield ID:
27409
Version:
2
First Published:
2012 November 13 21:06 GMT
Last Published:
2012 November 19 19:03 GMT
Port:
Not Available
Urgency:
Possible Use
Credibility:
Confirmed
Severity:
Mild Damage
Version Summary:
Cisco Security Intelligence Operations has detected significant activity on November 19, 2012.
Description
Cisco Security Intelligence Operations has detected significant activity related to spam e-mail messages that claim to contain a Better Business Bureau (BBB) complaint report for the recipient. The text in the e-mail message attempts to convince the recipient to open the attachment and view the details. However, the .zip attachment contains a malicious .exe file that, when executed, attempts to infect the system with malicious code.
E-mail messages that are related to this threat (RuleID4797 and RuleID4797KVR) may contain the following files:
The bbb_complaint_case#329~01.exe file in the bbb_complaint_case#329~01.zip attachment has a file size of 108,544 bytes. The MD5 checksum, which is a unique identifier of the executable, is the following string: 0xEE73EB5C98D0697EE922CDAAE5B705F6
The bbb_complaint_case~1.exe file in the bbb_complaint_case~1.zip attachment has a file size of 110,592 bytes. The MD5 checksum is the following string: 0xDFE36E72714D708CB794E11409B7B70A
The following text is a sample of the e-mail message that is associated with this threat outbreak:
Subject: Complaint Case #32931616
Message Body:
November 13, 2012
Owner/Manager
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
In the interest of time and good customer relations, please provide the BBB with written verification of your position in this matter by November 15, 2012. Your prompt response will allow BBB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
We encourage you to print this complaint, answer the questions and respond to us. (self-extracting archive, Adobe PDF)
We look forward to your prompt attention to this matter.
Sincerely,
Better Business Bureau Complaint Department
Or
Subject: FW:Case #29024475
Message Body:
Owner/Manager
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
In the interest of time and good customer relations, please provide the BBB with written verification of your position in this matter by November 20, 2012. Your prompt response will allow BBB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
We encourage you to print this complaint (attached file), answer the questions and respond to us.
We look forward to your prompt attention to this matter.
Sincerely,
BBB Serving Metropolitan New York, Long Island and the Mid-Hudson Region
Cisco Security Intelligence Operations analysts examine real-world e-mail traffic data that is collected from over 100,000 contributing organizations worldwide. This data helps provide a range of information about and analysis of global e-mail security threats and trends. Cisco will continue to monitor this threat and automatically adapt IronPort systems to protect customers. This report will be updated if there are significant changes or if the risk to end users increases.
Cisco IronPort Virus Outbreak Filters protect customers during the critical period between the first exploit of a virus outbreak and the release of vendor antivirus signatures. E-mail that is managed by Cisco and end users who are protected by Cisco IronPort web security appliances will not be impacted by these attacks. Cisco IronPort appliances are automatically updated to prevent both spam e-mail and hostile web URLs from being passed to the end user.
The security vulnerability applies to the following combinations of products.
Primary Products:
IntelliShield
Threat Outbreak Alert
Original Release Base
Associated Products:
N/A
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