Threat Outbreak Alert: Fake Customer Complaint Notification E-mail Messages on March 27, 2013
IntelliShield: Threat Outbreak Alert
2013 March 28 15:54 GMT
2013 March 28 15:54 GMT
Cisco Security Intelligence Operations has detected significant activity on March 27, 2013.
Cisco Security Intelligence Operations has detected significant activity related to spam e-mail messages that claim to contain a customer complaint notification from the Federal Trade Commission for the recipient. The text in the e-mail message attempts to convince the recipient to follow a link and view the details. However, the link directs the user to a malicious .zip file containing an .scr file that, when executed, attempts to infect the system with malicious code.
E-mail messages that are related to this threat (RuleID5654) may contain any of the following files:
The ftc_consumer_complaint.scr file in the ftc_consumer_complaint.zip attachment has a file size of 224,768 bytes. The MD5 checksum, which is a unique identifier of the executable, is the following string: 0x4C9D1549708D3343C272C79B7F0FBF7E
The following text section is a sample of the e-mail message that is associated with this threat outbreak:
Subject: NOTIFICATION OF A CONSUMER COMPLAINT
You are receiving this document because a customer has complaint about your business and believes you have contravened the Consumer Credit Protection Act (CCPA).
At this time, the Federal Trade Commission has initiated a formal investigation into this complaint.
It is FTC policy that consumers who have a complaint write a letter to the business to see if they can resolve the problem.
A letter from your customer, including the complaint, can be downloaded from :
Please take a moment to consider the details of the enclosed letter.You may also wish to review your obligations under the Consumer Credit Protection Act(CCPA).
Your efforts to resolve the matter described may avoid the need for the FTC to become involved.
Where a FTC investigation finds a violation of the CCPA has occurred, charges may be laid.Successful prosecution under the CCPA may result in fines of up to $50,000 for an individual or imprisonment for a term not more than two years, and, if convicted a corporation may be liable to a fine not more than $250,000
Cisco Security Intelligence Operations analysts examine real-world e-mail traffic data that is collected from over 100,000 contributing organizations worldwide. This data helps provide a range of information about and analysis of global e-mail security threats and trends. Cisco will continue to monitor this threat and automatically adapt systems to protect customers. This report will be updated if there are significant changes or if the risk to end users increases.
Cisco Virus Outbreak Filters protect customers during the critical period between the first exploit of a virus outbreak and the release of vendor antivirus signatures. E-mail that is managed by Cisco and end users who are protected by Cisco web security appliances will not be impacted by these attacks. Cisco appliances are automatically updated to prevent both spam e-mail and hostile web URLs from being passed to the end user.
The security vulnerability applies to the following combinations of products.
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