When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Cisco has addressed this vulnerability in Cisco Webex Event Center, Cisco Webex Meeting Center, Cisco Webex Support Center, and Cisco Webex Training Center, which are cloud based. No user action is required. Customers can determine the current remediation status or software version by using the Help function in the service GUI.
Customers who need additional information are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.