Cisco Finesse contains a vulnerability that could allow an unauthenticated, remote attacker to access sensitive information. Updates are available.
A vulnerability in the web interface of Cisco Finesse could allow an unauthenticated, remote attacker to read the contents of a directory on the server.
The vulnerability is due to insufficient access controls on directory access. An attacker could exploit this vulnerability by visiting a URL that points to an open directory. An exploit could allow the attacker to read the contents of the accessed directory.
Cisco has confirmed this vulnerability in a security notice and released software updates.
At the time this alert was first published, Cisco Finesse versions 9.1(1) and prior were vulnerable. Later releases of Cisco Finesse may also be vulnerable.
To exploit this vulnerability, it is likely an attacker would need access to trusted, internal networks in which the targeted device may reside. This access requirement decreases the likelihood of a successful exploit.
Cisco has released a security notice at the following link: CVE-2013-3457
Customers are advised to refer to Cisco bug ID CSCug16772 for the most complete list of affected product versions.
An unauthenticated, remote attacker could exploit this vulnerability to access sensitive information, such as the contents of a directory on a targeted server. This information could be used to launch additional attacks.
The vulnerability is due to insufficient security restrictions imposed by the affected software.
An unauthenticated, remote attacker could exploit this vulnerability by visiting a URL that points to an open directory. If successful, the attacker could read the contents of a directory on a targeted device, which could be used to conduct further attacks.
Administrators are advised to apply the appropriate updates.
Administrators are advised to allow only trusted users to have network access.
Administrators are advised to monitor affected systems.
Cisco customers with active contracts should contact their Cisco support team for assistance in upgrading to a software version that includes fixes for this vulnerability. Cisco customers without contracts may contact the Cisco Technical Assistance Center at 1-800-553-2447 or 1-408-526-7209 or via email at email@example.com for assistance.
The security vulnerability applies to the following combinations of products.
9.0(1) Base | 9.1(1) Base
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